Appliance and Refrigeration Repair Technician

Transformco • Bonne Terre, MO

4d

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. Technicians travel to multiple homes each day and work on appliances such as refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on high-quality, efficient repairs and consistently excellent customer experiences. Technicians also offer customers value-added solutions, maintain and organize their company truck, and help manage parts. Sears provides training, mentoring, opportunities to cross-train and advance, and tools and equipment for the role. The hourly base rate is $18–$30, depending on experience, certification, and location.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state or states in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical material to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills; ability to read, write, and speak English.
• Ability to constantly lift, carry, push, or pull up to 20 lbs; frequently handle up to 50 lbs; and occasionally handle up to 100 lbs.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic transmission vehicle.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Complete repairs with high levels of quality and efficiency.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized.
• Help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• An additional employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan; prorated throughout the plan year.
• Opportunity to contribute to a 401(k) plan, with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn additional performance bonuses and sales incentives throughout the year.
• Year-round work supported by Sears’ scale and wide product range, with cross-training for technicians.
• Expert training through Sears Technical Institute.
• Onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app that eliminates paperwork and provides technical support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED