Appliance and Refrigeration Repair Technician

Transformco • Clinton, MS

10d • Onsite

About The Position

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician to diagnose and repair home appliances in customers’ homes. Technicians travel to multiple homes daily and may work on refrigerators, washers, dryers, dishwashers, and microwaves. The role focuses on high-quality, efficient repairs and consistently exceeding customer expectations. Technicians also offer customers value-added solutions, maintain and organize their company truck, and help manage parts. Other duties may be assigned.

The position offers an hourly base rate of $18–$30, depending on experience, certification, and location, as well as opportunities to earn performance bonuses and sales incentives. Sears provides training, peer mentoring, career advancement and cross-training opportunities, year-round work, and equipment including a company vehicle, uniforms, specialty tools, a mobile phone, and an industry-leading app.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state or states in which the employee works.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical material to answer questions, solve problems, and complete job tasks.
• Excellent verbal and written communication skills, including ability to read, write, and speak English.
• Ability to drive an automatic transmission vehicle.
• Ability to constantly lift, carry, push, or pull up to 20 pounds; frequently handle up to 50 pounds; and occasionally handle up to 100 pounds.
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above the shoulder.

Nice To Haves

• Experience repairing and diagnosing a variety of home appliances.

Responsibilities

• Drive to multiple customer homes daily to diagnose and repair a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
• Keep the company truck well-maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employer-paid health care subsidy of up to $4,000 annually toward dependent-tier health coverage for eligible employees enrolled in a dependent-tier medical plan, prorated throughout the plan year.
• 401(k) plan with an employer match of 100% on the first 3% of salary contributed before tax.
• Opportunity to earn performance bonuses and sales incentives.
• Year-round work.
• Expert training program.
• Onboarding buddy and mentor technicians.
• Career advancement and cross-training opportunities.
• Company vehicle, uniforms, specialty tools, mobile phone, and industry-leading app provided.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED