Apparel Team Lead

Bass Pro Shops•Rocklin, CA

3d•$20 - $23

About The Position

Under the supervision of the Group Sales or Department Manager, the Apparel Team Lead provides daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The Team Lead supports department sales, gross margin, inventory shrinkage, and payroll goals while helping ensure a pleasant and productive shopping experience. The position assists with staffing, interviewing, selection recommendations, training, scheduling, performance input, coaching, and resolving customer and associate concerns. It also supports merchandising directives, plan-o-grams, special events, product knowledge, pricing and UPC integrity, assortments, inventory accuracy, and advertised displays. The role helps customers make buying decisions by assessing their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and in-store pickup. The role requires ongoing communication with associates, managers, customers, and corporate staff; proficiency with PC-based productivity tools and point-of-sale and inventory systems; and the ability to conduct meetings and presentations. Physical requirements include standing and walking throughout the shift, occasional ladder or stair use, operating machinery or power tools and motor vehicles or heavy equipment, working in confined or noisy spaces, and moving objects up to 20 pounds constantly and occasionally up to 100 pounds or more with team lifting as needed.

Requirements

High school diploma or equivalent.
2 to 4 years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the general public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to stand and/or walk constantly during the shift; occasionally use ladders, stairs, or ramps; communicate constantly; repeat hand or wrist motions occasionally; operate machinery, power tools, motor vehicles, or heavy equipment occasionally; and work occasionally in tight or noisy spaces.
Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams as set by the Corporate Office.
Help ensure a pleasant, productive shopping experience and maintain a high level of personal customer service.
Assist with staffing, interviewing, selection recommendations, training, scheduling, performance appraisal input, coaching, and motivating associates.
Resolve customer and associate concerns in coordination with the Group Sales Manager or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with coordinating special events; maintaining pricing and UPC integrity; determining assortments; ensuring inventory accuracy; and managing the display, signing, and pricing of advertised items.
Support supervisory responsibilities in accordance with company policies and applicable laws, including planning and assigning work, evaluating performance, addressing complaints, and maintaining a positive, harassment-free work environment.
Help customers make buying decisions by identifying and evaluating needs, making product recommendations, and promoting programs such as CLUB Membership, VOC, and in-store pickup.
Perform other duties as assigned.