Apheresis Sr Donor Tech

Ochsner Health • New Orleans, LA

3d

About The Position

The Apheresis Sr Donor Tech oversees daily apheresis collection operations at fixed centers and mobile sites. The role monitors and evaluates collection processes, maintains donor, patient, and employee confidentiality, and coordinates resources for mobile apheresis drives to support customer satisfaction and the collection of quality products. The incumbent also performs all duties of a Blood Bank Technician and provides routine and emergent reaction care to apheresis and whole blood donors, ensuring related documentation and follow-up are completed accurately and promptly.

The position requires a high school diploma or GED, qualifying apheresis or donor/venipuncture experience, and specified certifications. The employee must be able to work flexible schedules, including extended shifts and weekends, and travel between facilities and mobile locations. This role involves light physical work and may include occupational exposure risks associated with hazardous medications or hazardous waste in a healthcare setting.

Requirements

• High school diploma or GED.
• Either 2 years of apheresis experience with apheresis collections, or 2 years of venipuncture and/or donor experience plus successful completion of the Ochsner Apheresis Certificate Course.
• BLS - Basic Life Support certification from the American Heart Association upon hire.
• Class D driver's license in the state of practice, verified through EverCheck, upon hire; an excellent driving record is required to operate company-owned vehicles.
• Computer skills and dexterity for data entry and information retrieval; proficiency with Windows-style applications, role-specific software, and keyboard use.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills and ability to work professionally with people from diverse backgrounds.
• Ability to work with others, cross-train in several disciplines, follow instructions, and follow established policies and procedures.
• Decision-making, task delegation, initiative, and problem-solving abilities.
• Ability to work under stress and in normal blood-drive conditions.
• Ability to achieve customer service excellence.
• Analytical skills to perform calculations and operate apheresis collection equipment, computers, and printers.
• Ability to work flexible schedules, including extended shifts and weekends.
• Ability to travel between facilities and mobile locations.
• Ability to meet the physical demands of light work, including exerting up to 20 pounds occasionally and/or up to 10 pounds frequently.
• Ability to work in a healthcare environment where occupational exposure to hazardous medications or hazardous waste may occur.

Responsibilities

• Oversee daily apheresis collection operations at fixed centers and mobile sites.
• Monitor and evaluate the effectiveness of apheresis collection processes.
• Coordinate resources for mobile apheresis drives to support customer satisfaction and quality product collection.
• Maintain donor, patient, and employee confidentiality.
• Perform all duties of a Blood Bank Technician.
• Provide routine and emergent donor reaction care for apheresis and whole blood donors.
• Complete donor reaction documentation and follow-up actions accurately and promptly.
• Remain knowledgeable about and comply with applicable federal, state, and local laws, accreditation standards, and regulatory requirements.
• Comply with company policies, standards, and the Compliance & Privacy Program, including reporting suspected unethical conduct and safety, privacy, or compliance concerns.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED