APC Telehealth/Virtualist – On-Demand Urgent Care

Jefferson Health Plans•Philadelphia, PA
•Remote

About The Position

Jefferson is seeking an Advanced Practice Clinician (Nurse Practitioner or Physician Assistant) to join its On-Demand Urgent Care Telehealth/Virtualist team. This remote, full-time role delivers high-quality, patient-centered virtual urgent care through Jefferson’s On-Demand care platform. Day and nocturnist positions are available, with a stated range of 0.6–1.0 cFTE. The clinician must reside in Pennsylvania, New Jersey, or Delaware and obtain and maintain active licensure in all three states. A valid Pennsylvania DEA is required at the start of employment. The role involves virtual assessment and treatment of acute and episodic conditions, documentation in EPIC, coordination with the broader healthcare team, and escalation to in-person care when needed.

Requirements

  • Master’s or doctoral degree as an NP or PA.
  • Family Medicine–boarded NP or PA.
  • Emergency room or urgent care clinical experience.
  • Residence in Pennsylvania, New Jersey, or Delaware.
  • Active licensure, or ability to obtain licensure, in Pennsylvania, New Jersey, and Delaware.
  • Active Pennsylvania DEA at the start of employment.

Nice To Haves

  • Prior telehealth experience.
  • Experience with high-acuity triage, virtual workflows, and remote diagnostic decision-making.

Responsibilities

  • Conduct comprehensive virtual patient evaluations, including detailed histories and telehealth-appropriate physical assessments.
  • Order and interpret diagnostic studies when clinically appropriate.
  • Manage acute urgent care complaints and provide safe, effective treatment through telehealth.
  • Assess risks related to acute illness, including medication effects, hydration status, worsening symptoms, and the need for in-person escalation.
  • Collaborate with the interdisciplinary team to diagnose acute and episodic conditions commonly treated in virtual urgent care.
  • Develop and prioritize differential diagnoses.
  • Recognize complications requiring escalation and coordinate referrals to in-person care when necessary.
  • Establish evidence-based treatment plans tailored to virtual urgent care.
  • Prescribe medications, diagnostics, and interventions in accordance with telehealth clinical guidelines.
  • Modify care plans based on follow-up, evolving symptoms, or patient needs.
  • Document telehealth encounters in EPIC, including assessments, care plans, orders, and follow-up recommendations.
  • Ensure documentation meets telehealth compliance, quality, and acuity-capture standards.
  • Partner with clinical leadership, support staff, and colleagues across the healthcare network to maintain continuity of care.
  • Communicate with patients and families about virtual visit expectations, treatment plans, and follow-up.
  • Participate in telehealth and organizational training, education, and performance-improvement initiatives.
  • Maintain required continuing education units, board certification, and professional memberships.
  • Uphold Jefferson values and contribute to its virtual care model.
  • Perform other duties as assigned.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • CME funds
  • Voluntary benefits with access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
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