APC Service Line Lead, Neuro / Pain (San Francisco, CA)

Sutter Health • San Francisco, CA

3d • Onsite

About The Position

The APC Service Line Lead for Neuro/Pain is the designated Advanced Practice Clinician leader for the Neuro/Pain service line. Reporting to the Director of Advanced Practice and working closely with the Neuro/Pain Service Line Physician Chair, operational leaders, and other stakeholders, the Lead provides strategic, operational, and professional leadership for APC practice and supervisory oversight in collaboration with operational leadership. The role advances an integrated, high-performing advanced practice model by promoting practice excellence and standardization, optimizing scope and utilization, improving access and capacity, developing future APC leaders, and connecting APCs with organizational leadership.

The Lead supports service-line goals, workforce initiatives, clinical practice models, quality improvement, provider engagement, and professional development. Responsibilities include participating in recruitment, onboarding, performance management, employee engagement, coaching, succession planning, and retention, and collaborating on evaluations, goal setting, recognition, and performance improvement. The appointee maintains a 0.7 FTE clinical practice within their specialty and receives 0.3 FTE protected leadership and administrative time. This is an internal leadership appointment exclusively for full-time SWBMG APCs currently practicing in the organization, and it does not change employment status or provide additional compensation.

The appointment is for two years and may be renewed based on performance, goals, organizational priorities, and leadership needs. If the appointment ends or is not renewed, the APC returns to their regular clinical position in the Neuro/Pain service line. The Lead establishes annual goals with the Director of Advanced Practice and service-line leadership; progress and performance are reviewed regularly and assessed through goal achievement, service-line outcomes, leadership effectiveness, APC engagement, workforce initiatives, quality metrics, and strategic progress. Continued appointment is contingent on satisfactory performance and ongoing organizational need.

The Lead continues clinical practice subject to applicable supervisory and collaborative practice requirements and must maintain the licensure, certifications, credentials, and qualifications required for APC practice. The role collaborates with interdisciplinary teams, SPMF leadership, and CPMC Operations.

Requirements

• Current NP or PA employed full-time (1.0 FTE) within the service line and in good standing.
• At least three years of APC clinical experience.
• Consistently meets performance expectations.
• Demonstrated ability to collaborate effectively with physicians, APCs, operational leaders, and interdisciplinary teams.
• Strong communication, organizational, and interpersonal skills.
• Demonstrated interest in leadership, professional development, and practice improvement.
• Ability to balance clinical and administrative responsibilities effectively.
• Maintain all licensure, certifications, credentials, and clinical qualifications required for continued APC practice in the specialty and service line.
• Continue clinical practice in accordance with supervisory and collaborative practice requirements applicable to the profession and specialty.

Nice To Haves

• Five or more years of APC clinical experience.
• Leadership experience through committee participation, project leadership, quality improvement initiatives, mentorship, precepting, or other formal or informal leadership roles.
• Experience with provider engagement, workflow optimization, operational improvement, or practice transformation initiatives.
• Demonstrated commitment to advancing APC practice and professional development.

Responsibilities

• Collaborate with physician and operational leaders to develop and execute APC strategic priorities and service-line initiatives.
• Support service-line growth, access expansion, care-model innovation, and implementation of advanced practice initiatives aligned with organizational goals.
• Represent APC interests and perspectives in service-line planning and organizational decision-making.
• Partner with leadership to identify workforce needs, recruitment priorities, and future staffing needs based on growth, access, and operational demands.
• Participate in APC candidate screening, interviewing, selection, recruitment, and onboarding.
• Support APC retention, succession planning, leadership pipeline development, employee engagement, coaching, and professional development.
• Provide day-to-day professional leadership and support for APCs across the service line; serve as a resource and escalation point for APC practice concerns and opportunities.
• Participate in performance evaluations, goal setting, professional development planning, and succession planning; collaborate on performance concerns, employee relations issues, and performance improvement activities.
• Promote APC engagement, accountability, professional practice excellence, and adherence to organizational standards.
• Promote consistent APC practice standards, clarify roles, and facilitate practice standardization across departments and clinic sites.
• Optimize APC practice across ambulatory, inpatient, procedural, diagnostic, and longitudinal care settings in partnership with physicians and operational leaders.
• Improve patient access, continuity, capacity, care coordination, multidisciplinary care models, and operational efficiency; support evidence-based practices and care-delivery innovation.
• Lead APC engagement in quality improvement, evidence-based clinical practice, patient safety, and regulatory compliance activities aligned with service-line and organizational priorities.
• Monitor service-line metrics and identify opportunities to improve quality, patient experience, and performance; promote accountability, continuous improvement, and clinical excellence.
• Mentor APCs and support professional growth, specialty education, continuing education, shared governance, and development of future APC leaders.
• Facilitate communication between frontline APCs and organizational leadership.
• Review APC workforce, access, productivity, quality, engagement, and retention metrics; use data to identify improvement and growth opportunities.
• Participate in regular reviews of APC performance and service-line outcomes and provide updates on APC initiatives and results to the Director of Advanced Practice and service-line leadership.
• Establish annual goals with the Director of Advanced Practice and service-line leadership and participate in regular progress reviews.
• Maintain a 0.7 FTE clinical practice in the specialty while fulfilling leadership and administrative responsibilities during 0.3 FTE protected time.

Benefits

• Medical coverage beginning on day one, with multiple plan options starting at $0–$50 per month and domestic partner coverage.
• 100% employer-paid dental and vision coverage.
• 8% employer-funded profit-sharing retirement contribution up to IRS maximums, with no employee contribution required.
• $3,000 annual continuing medical education allowance.
• Relocation assistance and access to professional development resources.
• Fully integrated EPIC EMR across clinic and hospital settings.
• Professional development opportunities in innovation, mentorship, leadership, and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed