APC Service Line Lead, Medical Specialties (San Francisco, CA)

Sutter Health • San Francisco, CA

2d

About The Position

The APC Service Line Lead for Medical Specialties serves as the designated Advanced Practice Clinician (APC) leader for the service line. Reporting to the Director of Advanced Practice and partnering with the Medical Specialties Service Line Physician Chair, operational leaders, and other stakeholders, the lead provides strategic, operational, and professional leadership for APC practice, along with supervisory oversight in collaboration with operational leadership.

The position advances an integrated, high-performing advanced practice model by promoting practice excellence and standardization, optimizing scope and utilization, improving access and capacity, developing future APC leaders, and connecting APCs with organizational leadership. The lead collaborates on service-line goals, workforce initiatives, clinical practice models, quality improvement, provider engagement, and professional development.

The role includes leadership in recruitment, onboarding, performance management, engagement, coaching, professional development, succession planning, and retention. The lead maintains a 0.7 FTE clinical practice within their specialty and receives 0.3 FTE protected time for leadership and administrative work. This is an internal, term-limited appointment available exclusively to full-time SWBMG APCs currently practicing within the organization. It is a two-year appointment, potentially renewable based on performance, goals, organizational priorities, and leadership needs. It does not include additional compensation or a change in employment status. Clinical expectations are adjusted as determined by service-line leadership.

The lead establishes annual goals with the Director of Advanced Practice and service-line leadership. Performance is evaluated based on goal achievement, service-line outcomes, leadership effectiveness, APC engagement, workforce initiatives, quality metrics, and progress toward strategic objectives. If the appointment ends or is not renewed, the APC returns to their regular clinical position and its standard expectations and compensation structure.

The lead maintains the licensure, certifications, credentials, and clinical qualifications required for practice in their specialty and collaborates with interdisciplinary teams, SPMF leadership, and CPMC Operations. The role is based in the San Francisco area. The organization describes SWBMG as a multi-specialty medical group of nearly 500 clinicians serving the greater San Francisco area.

Requirements

• Current NP or PA employed full-time (1.0 FTE) within the service line and in good standing.
• At least three years of APC clinical experience.
• Consistently meets performance expectations.
• Demonstrated ability to collaborate effectively with physicians, APCs, operational leaders, and interdisciplinary teams.
• Strong communication, organizational, and interpersonal skills.
• Demonstrated interest in leadership, professional development, and practice improvement.
• Ability to balance clinical and administrative responsibilities effectively.
• Maintain the licensure, certifications, credentials, and clinical qualifications required for continued practice as an APC within the specialty and service line.

Nice To Haves

• Five or more years of APC clinical experience.
• Leadership experience through committee participation, project leadership, quality improvement initiatives, mentorship, precepting, or other formal or informal leadership roles.
• Experience with provider engagement, workflow optimization, operational improvement, or practice transformation initiatives.
• Demonstrated commitment to advancing APC practice and professional development.

Responsibilities

• Collaborate with physician and operational leadership to develop and execute APC strategic priorities and service-line initiatives.
• Support service-line growth, access expansion, care-model innovation, and organizational decision-making by representing APC perspectives.
• Identify APC workforce needs and recruitment priorities; participate in candidate screening, interviews, selection, and onboarding.
• Support APC retention, succession planning, leadership pipeline development, and identification of future staffing needs.
• Provide day-to-day professional leadership and support to APCs across the service line.
• Participate in performance evaluations, annual goal setting, professional development planning, recognition, and performance improvement processes in collaboration with operational leadership.
• Address performance concerns and employee relations issues with operational leadership, and serve as a resource and escalation point for APC practice-related concerns.
• Promote APC engagement, accountability, professional practice excellence, and adherence to organizational standards.
• Promote consistent APC practice standards and facilitate practice standardization and role clarity across departments and clinic sites.
• Help APCs practice at the top of their education, training, and licensure; partner with physicians and operational leaders to optimize APC utilization and team-based care.
• Evaluate opportunities to improve patient access, continuity, capacity, and operational efficiency; support evidence-based practice and care-delivery innovation.
• Lead APC engagement in quality improvement initiatives, monitor service-line metrics, identify improvement opportunities, and promote continuous improvement and clinical excellence.
• Mentor APCs, champion engagement, communication, and shared governance, and support the development of future APC leaders.
• Review workforce, access, productivity, quality, engagement, and retention metrics; use data to identify improvement and growth opportunities.
• Participate in reviews of APC performance and service-line outcomes and provide updates to the Director of Advanced Practice and service-line leadership.
• Establish annual goals with the Director of Advanced Practice and service-line leadership and contribute to recruitment, onboarding, quality, patient experience, professional development, practice optimization, and organizational citizenship goals.
• Maintain clinical practice within the specialty and required licensure, certifications, credentials, and qualifications.

Benefits

• Medical coverage beginning on day one, with multiple plan options starting at $0–$50 per month and domestic partner coverage.
• 100% employer-paid dental and vision coverage.
• 8% employer-funded profit-sharing retirement contribution up to IRS maximums, with no employee contribution required.
• $3,000 annual continuing medical education allowance.
• Relocation assistance.
• Access to professional development resources and opportunities for innovation, mentorship, leadership, and community engagement.
• Fully integrated EPIC EMR across clinic and hospital settings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed