APC Service Line Lead, Primary Care (San Francisco, CA)

Sutter Health • San Francisco, CA

2d

About The Position

The APC Service Line Lead for Primary Care is the designated Advanced Practice Clinician (APC) leader for the Primary Care service line. Reporting to the Director of Advanced Practice and partnering with the Primary Care Service Line Physician Chair, operational leaders, and other stakeholders, the Lead provides strategic, operational, and professional leadership for APC practice and supervisory oversight in collaboration with operational leadership. The role advances an integrated advanced practice model through practice excellence and standardization, scope-of-practice optimization, improved access and capacity, workforce development, and engagement with organizational leadership.

The Lead contributes to service-line goals, workforce initiatives, clinical practice models, quality improvement, provider engagement, and professional development. Responsibilities include supporting recruitment, onboarding, performance management, coaching, goal setting, professional development, succession planning, and retention. The position combines 0.5 FTE clinical practice within the Lead’s specialty with 0.5 FTE protected for leadership and administrative responsibilities. It is an internal, term-limited leadership appointment available exclusively to full-time SWBMG APCs currently practicing within the organization; it does not change employment status or provide additional compensation. The anticipated appointment term is two years, with possible renewal based on performance, goals, organizational priorities, and leadership needs. Clinical expectations are adjusted as determined by service-line leadership. If the appointment ends or is not renewed, the APC returns to their regular clinical position and its standard expectations and compensation structure.

The Lead collaborates with interdisciplinary teams, Sutter Pacific Medical Foundation leadership, and California Pacific Medical Center Operations, and continues clinical practice under applicable supervisory and collaborative practice requirements. The Lead must maintain the licensure, certifications, credentials, and clinical qualifications required for practice in their specialty and service line. Annual goals are established with the Director of Advanced Practice and service-line leadership, with progress reviewed regularly.

Requirements

• Current NP or PA employed full-time (1.0 FTE) within the service line and in good standing; the appointment is limited to current full-time SWBMG APCs practicing within the organization.
• At least three years of APC clinical experience.
• Consistently meets performance expectations.
• Ability to collaborate effectively with physicians, APCs, operational leaders, and interdisciplinary teams.
• Strong communication, organizational, and interpersonal skills.
• Demonstrated interest in leadership, professional development, and practice improvement.
• Ability to balance clinical and administrative responsibilities effectively.
• Maintain the licensure, certifications, credentials, and clinical qualifications required for continued APC practice in the relevant specialty and service line.

Nice To Haves

• Five or more years of APC clinical experience.
• Leadership experience through committee participation, project leadership, quality-improvement initiatives, mentorship, precepting, or other formal or informal leadership roles.
• Experience with provider engagement, workflow optimization, operational improvement, or practice-transformation initiatives.
• Demonstrated commitment to advancing APC practice and professional development.

Responsibilities

• Collaborate with physician and operational leadership to develop and execute APC strategic priorities and service-line initiatives.
• Support service-line growth, access expansion, care-model innovation, and organizational decision-making by representing APC perspectives.
• Partner with leadership to identify workforce needs and recruitment priorities, and participate in candidate screening, interviewing, selection, and onboarding.
• Support APC retention, succession planning, leadership-pipeline development, and identification of future staffing needs.
• Provide day-to-day professional leadership and support for APCs in the service line.
• Collaborate with operational leadership on performance evaluations, goal setting, professional development, recognition, performance concerns, employee relations, and performance-improvement activities.
• Promote APC engagement, accountability, practice excellence, and adherence to organizational standards; serve as a resource and escalation point for practice-related concerns.
• Promote consistent APC practice standards, role clarity, and practice standardization across departments and clinic sites.
• Partner with physicians and operational leaders to optimize APC utilization, team-based care, access, continuity, panel management, and care-team efficiency.
• Lead efforts to ensure APCs practice at the top of their education, training, and licensure, and identify opportunities to improve access, capacity, continuity, and operational efficiency.
• Support evidence-based practices, care-delivery innovation, team-based care, preventive care, and chronic-disease management across primary-care settings.
• Lead APC engagement in quality-improvement initiatives aligned with Primary Care and organizational priorities; monitor service-line metrics and identify improvement opportunities.
• Support population-health initiatives, preventive-care strategies, chronic-disease management, quality measures, and care-gap closure.
• Mentor APCs, champion communication and shared governance, and support development of future APC leaders.
• Review workforce, panel-management, access, quality, population-health, productivity, engagement, and retention metrics; use data to identify service-line improvement and strategic-growth opportunities.
• Participate in regular reviews of APC performance and service-line outcomes, and provide updates to the Director of Advanced Practice and service-line leadership.
• Establish annual goals with the Director of Advanced Practice and service-line leadership and participate in regular reviews of progress.

Benefits

• Medical coverage beginning on day one, with multiple plan options starting at $0–$50 per month and domestic-partner coverage.
• Dental and vision coverage that is 100% employer-paid.
• An 8% employer-funded profit-sharing retirement contribution, up to IRS maximums, with no employee contribution required.
• $3,000 annual continuing medical education allowance.
• Relocation assistance.
• Access to professional development resources and opportunities for innovation, mentorship, leadership, and community engagement.
• Fully integrated EPIC EMR across clinic and hospital settings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed