APC Service Line Lead, Neuro / Pain (San Francisco, CA)

Sutter Health • San Francisco, CA

3d • Onsite

About The Position

The APC Service Line Lead for Neuro/Pain serves as the designated Advanced Practice Clinician (APC) leader for the service line. Reporting to the Director of Advanced Practice and partnering with the Neuro/Pain Service Line Physician Chair, operational leaders, and other stakeholders, the Lead provides strategic, operational, and professional leadership for APC practice, including supervisory oversight in collaboration with operational leadership. The role advances an integrated advanced practice model by promoting practice excellence and standardization, optimizing scope and utilization, enhancing access and capacity, developing APC leaders, and serving as a liaison between APCs and organizational leadership.

The Lead supports service-line goals, workforce initiatives, clinical practice models, quality improvement, provider engagement, and professional development. Responsibilities include participating in recruitment, onboarding, performance management, employee engagement, coaching, professional development, succession planning, and retention. The Lead collaborates with operational leadership on evaluations, goal setting, recognition, performance improvement plans, and other personnel matters.

This is an internal leadership appointment available exclusively to full-time SWBMG APCs currently practicing within the organization. The selected Lead maintains a 0.7 FTE clinical practice in their specialty and receives 0.3 FTE protected time for leadership and administrative responsibilities. The appointment is a two-year, term-limited carve-out from the APC’s existing position, with no additional compensation or change in employment status. Clinical expectations are adjusted as determined by service-line leadership. The appointment may be renewed based on performance, goals, organizational priorities, and leadership needs. If the appointment ends or is not renewed, the APC returns to their regular clinical position and applicable clinical expectations and compensation structure.

The Lead establishes annual goals with the Director of Advanced Practice and service-line leadership. Performance is reviewed regularly and may be assessed through goal achievement, service-line outcomes, leadership effectiveness, APC engagement, workforce initiatives, quality metrics, and progress toward strategic objectives. The role is intended to build leadership capability and succession for future advanced practice leadership positions while the Lead maintains active clinical practice.

The Lead continues practicing in their specialty under applicable supervisory and collaborative practice requirements and collaborates with interdisciplinary teams, Sutter Pacific Medical Foundation leadership, and California Pacific Medical Center Operations. Required licensure, certifications, credentials, and clinical qualifications must be maintained.

Requirements

• Currently employed full-time (1.0 FTE) as an NP or PA within the service line and in good standing.
• At least three years of APC clinical experience.
• Consistently meets performance expectations.
• Demonstrated ability to collaborate effectively with physicians, APCs, operational leaders, and interdisciplinary teams.
• Strong communication, organizational, and interpersonal skills.
• Demonstrated interest in leadership, professional development, and practice improvement.
• Ability to balance clinical and administrative responsibilities effectively.
• Maintain all licensure, certifications, credentials, and clinical qualifications required for continued practice as an APC in the specialty and service line.

Nice To Haves

• Five or more years of APC clinical experience.
• Leadership experience through committee participation, project leadership, quality improvement initiatives, mentorship, precepting, or other formal or informal leadership roles.
• Experience with provider engagement, workflow optimization, operational improvement, or practice transformation initiatives.
• Demonstrated commitment to advancing APC practice and professional development.

Responsibilities

• Collaborate with physician and operational leadership to develop and execute APC strategic priorities and service-line goals.
• Support service-line growth, access expansion, care-model innovation, and implementation of advanced practice initiatives aligned with organizational priorities.
• Represent APC interests in service-line planning and organizational decision-making, and facilitate communication between frontline APCs and leadership.
• Partner with leadership to identify APC workforce needs and recruitment priorities, and participate in candidate screening, interviewing, selection, and onboarding.
• Support APC retention, succession planning, leadership pipeline development, and identification of future staffing needs.
• Provide day-to-day professional leadership and support for APCs across the service line and serve as a resource and escalation point for practice-related concerns.
• Participate in performance evaluations, goal setting, professional development planning, recognition, and succession planning; collaborate with operational leadership on performance concerns, employee relations, and improvement activities.
• Promote APC engagement, accountability, professional practice excellence, and adherence to organizational standards.
• Promote consistent APC practice standards, role clarity, practice standardization, and annual goal setting across departments and clinic sites.
• Support optimization of APC practice across ambulatory, inpatient, procedural, diagnostic, and longitudinal care settings.
• Partner with physicians and operational leaders to optimize APC utilization, care coordination, and multidisciplinary care models across Neuro/Pain specialties.
• Evaluate opportunities to improve patient access, continuity, capacity, and operational efficiency, and support evidence-based practices and care-delivery innovations.
• Lead APC engagement in quality improvement, evidence-based clinical practice, patient safety, and regulatory compliance activities aligned with service-line and organizational priorities.
• Monitor service-line metrics, identify improvement opportunities, and promote accountability, continuous improvement, and clinical excellence.
• Mentor APCs, champion engagement and shared governance, and support specialty education, professional development, and continuing education.
• Review APC workforce, access, productivity, quality, engagement, and retention metrics; use data to identify improvement and strategic growth opportunities.
• Participate in regular reviews of APC performance and service-line outcomes and provide updates to the Director of Advanced Practice and service-line leadership.
• Establish annual goals with the Director of Advanced Practice and service-line leadership and contribute to regular reviews of progress.

Benefits

• Medical coverage beginning on day one, with multiple plan options starting at $0–$50 per month and domestic partner coverage.
• 100% employer-paid dental and vision coverage.
• 8% employer-funded profit-sharing retirement contribution up to IRS maximums, with no employee contribution required.
• $3,000 annual continuing medical education allowance.
• Relocation assistance.
• Access to professional development resources and opportunities for innovation, mentorship, leadership, and community engagement.
• Fully integrated EPIC EMR across clinic and hospital settings.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed