Apartment Maintenance Supervisor - Venue at Lakewood Ranch

AIR Communities•Bradenton, FL
•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Supervisor for Venue at Lakewood Ranch, an apartment community in Bradenton, Florida. This leadership role oversees community maintenance, leads the service team, manages vendor relationships, and helps ensure the property is maintained to high standards while providing an exceptional resident experience. The supervisor manages property maintenance activities and budget, supports compliance with company procedures and applicable regulations, and communicates maintenance and capital needs to management. The role requires hands-on technical and facilities maintenance experience, team leadership, customer service, and flexibility to work evenings, weekends, extended work weeks as community needs require, and on-call shifts.

Requirements

  • At least 3 years of experience with technical maintenance and facilities management in the property management industry.
  • 1–3 years of experience leading a team in customer service and asset maintenance.
  • A reliable mode of transportation.
  • Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
  • Ability and willingness to move heavy equipment and machinery.
  • Ability to read, write, and speak English.
  • Mechanical aptitude, problem-solving ability, organization, attention to detail, and customer-service orientation.

Responsibilities

  • Lead and develop a team of one or more direct reports.
  • Provide exemplary service to residents and team members.
  • Manage property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
  • Communicate property maintenance and capital needs to management and ensure those needs are addressed.
  • Ensure the property complies with AIR operating procedures and guidelines, regulations, and other compliance matters, including Environmental Health & Safety.
  • Manage the budget efficiently while maintaining quality and customer service.
  • Work a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts.

Benefits

  • Base pay of $30–$33 per hour plus a 15% target bonus opportunity.
  • Monthly customer service satisfaction bonuses of up to $250.
  • 100% apartment rent discount on a one-bedroom apartment when living on-site at the community where employed.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development, leadership training, and career growth opportunities.
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