Apartment Maintenance Supervisor - Venue at Lakewood Ranch

AIR Communities•Bradenton, FL

1d•$30 - $33•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Supervisor for Venue at Lakewood Ranch, an apartment community in Bradenton, Florida. The supervisor plays a key role in creating an exceptional resident experience by overseeing community maintenance, leading a service team, managing vendor relationships, and ensuring the property is maintained to high standards. The position includes hands-on problem-solving, team development, and customer service responsibilities. The supervisor leads at least one direct report and manages property maintenance, including service staff, preventative maintenance, apartment turns, vendor relationships, and resident service requests. They communicate property maintenance and capital needs to management and ensure those needs are addressed. They also ensure compliance with AIR procedures, guidelines, regulations, and Environmental Health & Safety requirements, while managing the budget to balance return on investment, quality, and customer service. The role requires a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts for at least one week per month. The listed base pay is $30–$33 per hour, with a 15% target bonus opportunity and potential monthly customer service satisfaction bonuses of up to $250. An on-site one-bedroom apartment rent discount is available when living at the community where the employee works.

Requirements

At least 3 years of experience in technical maintenance and facilities management in the property management industry.
1–3 years of experience leading a team in customer service and asset maintenance.
A reliable mode of transportation.
Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts for at least one week per month.
Ability and willingness to move heavy equipment and machinery.
Ability to read, write, and speak English.
Mechanical aptitude, troubleshooting ability, organization, attention to detail, and a customer-service-oriented approach.

Nice To Haves

Passion for team building.
Solution-focused and practical approach.
Motivation and strong organizational skills.

Responsibilities

Lead and develop a team of one or more direct reports.
Provide exemplary service to residents and team members.
Manage property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
Communicate property maintenance and capital needs to management and ensure they are addressed.
Ensure compliance with AIR operating procedures and guidelines, regulations, and Environmental Health & Safety requirements.
Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

Base pay of $30–$33 per hour plus a 15% target bonus opportunity.
Monthly customer service satisfaction bonuses of up to $250.
100% apartment rent discount on a one-bedroom apartment when living on-site at the community where the employee works.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.