Apartment Maintenance Manager - North Glen MacArthur

AIR Communities • Irving, TX

4d • $85,000 - $100,000

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for North Glen MacArthur, an apartment community in Irving, Texas. The role leads and develops a maintenance team and oversees property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests. The manager communicates maintenance and capital needs to management and ensures those needs are addressed, while maintaining compliance with company procedures, regulations, and Environmental Health & Safety requirements. The position also manages the maintenance budget to support return on investment while maintaining quality and customer service. The job involves resident and team-member service and may require a flexible schedule, including evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month. Expected compensation is $85,000–$100,000 annually, with a 15% target bonus opportunity and monthly customer-service satisfaction bonuses of up to $250.

Requirements

• At least 3 years of experience in technical maintenance and facilities management in the property management industry.
• 1–3 years of experience leading a team in customer service and asset maintenance.
• A reliable mode of transportation.
• Ability to work a flexible schedule that may include evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
• Ability and willingness to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Responsibilities

• Lead and develop a team of one or more direct reports.
• Provide exemplary service to residents and team members.
• Manage property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
• Communicate property maintenance and capital needs to management and ensure those needs are addressed.
• Ensure the property follows AIR operating procedures and guidelines and complies with regulations and other requirements, including Environmental Health & Safety matters.
• Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

• Expected annual pay of $85,000–$100,000 plus a 15% target bonus opportunity.
• Monthly customer-service satisfaction bonuses of up to $250.
• Apartment discount benefit option to live on-site at the community.
• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Company-paid short- and long-term disability.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed