Apartment Community Manager (Flagstaff AZ)

Caloundra RSL Club•Flagstaff, AZ
•$80,000 - $90,000

About The Position

The Apartment Community Manager is responsible for the day-to-day operations of an assigned property, including managing team members, activities, and resources to achieve budgeted goals. The role ensures property operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The ideal candidate is professional, communicates effectively, and is passionate about building a career in property management. The manager contributes to budgeting and financial performance, oversees leasing and lease enforcement, develops marketing strategies, supports resident satisfaction and retention, and maintains the property’s physical condition. The role also supervises property staff and assists with the client or owner relationship.

Requirements

  • At least 1 year of property management experience; the posting requires 1–2 years.
  • Experience in all aspects of collections, maintenance supervision, turn scheduling, and leasing.
  • Proficiency in all areas of property management.
  • Ability to communicate and maintain relationships with employees, corporate office staff, supervisors, vendors, and residents.
  • Experience with weekly reports, month-end close, and budget variances.
  • Energetic, organized, detail-oriented, and service-oriented approach.
  • Ability to meet deadlines and communicate with corporate office staff.
  • Strong organizational, analytical, and decision-making skills.
  • Excellent supervisory, leadership, and employee development skills.
  • Ability to work independently and lead a fast-paced team.
  • Diligence, consistency, and a strong work ethic.
  • Must be neat, clean, professional, and well-groomed at all times.
  • Reliable transportation required.

Nice To Haves

  • Yardi Voyager experience.

Responsibilities

  • Provide input into property budgets by reviewing financial statements, marketing information, and operational reports.
  • Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted on time, making bank deposits, and preparing and reviewing monthly financial reports.
  • Review and approve vendor, contractor, and service-provider invoices; reconcile work or purchases, verify insurance certificates, code charges, and coordinate related communications.
  • Control expenditures within the approved budget and manage the petty cash fund.
  • Oversee lease enforcement, including approving resident applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; evicting residents; and imposing and collecting allowable fees and charges.
  • Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
  • Respond to resident complaints, questions, and requests in a timely manner and resolve service issues to support resident satisfaction and retention.
  • Ensure maintenance team members meet company standards for responding to and completing resident service requests.
  • Conduct regular property inspections and ensure the property, grounds, buildings, and amenities meet standards for safety, cleanliness, and appearance.
  • Interview, hire, orient, train, and supervise property staff; manage employee performance according to company policies and practices.
  • Support the client or owner relationship by holding meetings, conducting property tours, sharing performance updates, and responding to requests.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Bonuses
  • 50% housing allowance
  • Paid time off
  • Holiday pay
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