AP Invoice Support, IT

Houlihan Lokey•Los Angeles, CA

About The Position

The AP Invoice Support, IT role supports timely, accurate, and compliant processing of invoices related to IT services, vendors, and operational expenses. It also provides operational oversight for IT vendor onboarding and the firm’s Third-Party Risk Management (TPRM) process. The role serves as a liaison among IT Requesters, Accounts Payable, the TPRM Team, and external vendors, ensuring invoices and onboarding workflows meet firm policies and risk standards. The position reviews invoice details and supporting documentation, resolves discrepancies, and tracks invoice and onboarding milestones across Oracle Financials, the Oracle TPRM tool, and ServiceNow. It works to remove onboarding bottlenecks, verify contract signing authority, and ensure documentation and compliance prerequisites are complete before invoices are released for payment. The role requires independent workload management, clear communication with internal stakeholders and vendors, and careful handling of routine and nonstandard invoices and workflows. The position requires commuting to the local office at least three days per week. The work may be performed in an office or remote work environment.

Requirements

  • High school diploma or equivalent required.
  • At least 2 years of experience in accounts payable, invoice processing, finance operations, or a shared services environment.
  • Experience processing invoices and managing workflows using ERP systems such as Oracle Financials, ServiceNow, or comparable platforms.
  • Working knowledge of standard accounts payable processes, invoice validation, documentation controls, and discrepancy resolution.
  • Familiarity with vendor onboarding procedures, vendor compliance documentation, or TPRM principles.
  • Experience reviewing contracts, Statements of Work, or order forms to verify authorized signatures and documentation completeness.
  • Proficiency in Microsoft Office 365, particularly Excel and Outlook.
  • Strong written and verbal communication skills.
  • Attention to detail, ability to work independently with limited supervision, and commitment to commuting to the local office at least three days per week.
  • Ability to sit for extended periods, use a computer, keyboard, mouse, and telephone frequently, and read, review, and analyze financial data on screens and printed documents.
  • Ability to focus and concentrate in a fast-paced environment with multiple concurrent priorities.

Nice To Haves

  • Associate degree or coursework in Accounting, Finance, Business Administration, or a related field.
  • Experience supporting IT-related invoices, including telecom, software licenses, maintenance, or professional services.
  • Hands-on experience with Oracle Financials, ServiceNow, and vendor risk management platforms.
  • Understanding of corporate governance, delegation of authority (DOA), and executive contract-signing thresholds, such as SVP-level signature requirements.
  • Experience coordinating across Accounts Payable, TPRM, Legal/Procurement, and technical business units to expedite vendor clearance.
  • Intermediate Microsoft Excel proficiency, including formulas, filters, and pivot tables, for invoice tracking and reporting.
  • Experience assisting with process improvement initiatives or providing informal guidance and support to team members.

Responsibilities

  • Process routine, atypical, and nonstandard IT invoices accurately and within defined timelines using established AP processes, procedures, and systems.
  • Review invoice data and supporting documentation, identify discrepancies, and resolve billing issues using documented guidance and precedents.
  • Provide operational oversight for IT vendor onboarding in alignment with the firm’s TPRM policy and compliance requirements.
  • Monitor vendor onboarding submissions and risk assessment questionnaires in the Oracle TPRM tool, and serve as the IT-Invoices team’s point of contact when vendor intake is complete.
  • Identify, track, and remove operational bottlenecks among the TPRM Team, Accounts Payable, IT Requesters, and vendors to facilitate clearance and avoid payment delays.
  • Verify that vendor compliance prerequisites, onboarding documentation, and TPRM risk clearances are complete before releasing invoices for payment.
  • Verify that IT vendor contracts, Statements of Work, and order forms are signed by an authorized signatory in accordance with firm contract-signing authority governance.
  • Guide and assist IT Requesters with vendor onboarding protocols, distribution of links through The Hub (Corporate Development > TPRM Resources), and intake coordination.
  • Communicate with internal stakeholders and external vendors, manage workload independently, and serve as an informal resource for team members.

Benefits

  • Competitive benefits package; details are available in the company’s 2026 Benefits offering.
  • Compensation may include discretionary incentive compensation.
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