Answering Service Agent - Margate, Florida

Answering Service Care • Margate, FL

9d

About The Position

Answering Service Agent serving clients in multiple industries from Margate, Florida. The agent answers and places calls using client-specific scripts, handles customer inquiries through live chat, text, and email, and records accurate information across multiple computer systems. Full-time and part-time schedules are available, and at least one weekend shift (Saturday or Sunday) is required.

Requirements

• Clear, friendly spoken and written communication.
• Patience and empathy, including during busy periods.
• Strong attention to detail and solid computer skills.
• Ability to multitask in a fast-paced office.
• Availability to work at least one weekend shift, Saturday or Sunday.

Responsibilities

• Answer and place calls for clients in various industries while following each client’s script.
• Take messages, schedule appointments, collect new customer details, and transfer calls.
• Support customers through live chat, text, and email.
• Keep accurate notes across multiple computer systems.

Benefits

• Starting pay of $16.00 per hour, increasing to $16.50 per hour after four months.
• Weekly performance bonuses starting at $2.75 per hour, with the opportunity to earn more.
• Weekly direct deposit.
• Health, dental, and vision coverage for full-time employees.
• Paid time off begins accruing on the first day.
• Childcare and gym membership reimbursement.
• Free training and development courses.
• Stability and room to grow with a company that has operated for over five decades.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed