Analyst, Travel & Entertainment Account Management

Mastercard•New York, NY

16d•$86,000 - $144,000

About The Position

The Travel & Entertainment Account Management team works with strategic travel and entertainment partners, including airlines, hotels, online travel agencies, cruise lines, casino resorts, sports leagues, and other brands across the travel ecosystem. The team helps travel brands unlock growth by combining Mastercard capabilities in payments and acceptance, analytics, loyalty, consulting, marketing, and cybersecurity services. The Analyst is a foundational member of the team, helping turn Mastercard's insights, data, expertise, and capabilities into value for customers. Across a portfolio of leading brands, the Analyst partners with Account Directors to support customer relationships, strategic initiatives, and commercial growth, while learning about trends and opportunities shaping travel. The role includes developing customer insights, supporting performance analytics, and providing sales and business operations support. Mastercard is a merit-based, inclusive, equal opportunity employer. Employees are responsible for following security policies, protecting information, reporting suspected security violations, and completing mandatory security training. The intended position fill date is January 24, 2027; if that date has passed, Mastercard intends to fill the position as soon as possible.

Requirements

Strong analytical thinking and ability to turn information into actionable recommendations.
Excellent written and verbal communication skills, including experience developing presentations and executive-level materials.
Ability to work across multiple projects, stakeholders, and priorities in a fast-paced environment.
Strong organization, attention to detail, and dependability in managing recurring processes and deliverables.
Collaborative, proactive approach and willingness to take ownership of projects and initiatives.
Curiosity and enthusiasm for learning about industries, customers, market trends, and evolving technologies.

Nice To Haves

Experience working with data, reporting, business intelligence, or performance analytics.

Responsibilities

Turn Mastercard data, analytics, and research into customer-ready insights, executive briefings, and strategic recommendations.
Monitor travel industry trends, customer developments, and emerging technologies to identify portfolio opportunities.
Build repeatable processes to keep teams and customers informed about relevant topics.
Support customer benchmarking, reporting, and performance analysis across the travel and entertainment portfolio.
Identify trends and opportunities related to payments performance, acceptance, authorizations, customer experience, and fraud.
Bring data-driven perspectives and recommendations into customer conversations and business reviews.
Support forecasting, account planning, portfolio reporting, and performance tracking.
Provide operational support that enables Account Directors to focus on customer growth and strategic engagement.
Participate in customer meetings, portfolio reviews, and strategic initiatives across key travel relationships.
Follow Mastercard security policies and practices, protect the confidentiality and integrity of information, report suspected security violations or breaches, and complete periodic mandatory security training.

Benefits

Insurance, including medical, prescription drug, dental, vision, disability, and life insurance.
Flexible spending account and health savings account.
Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave.
80 hours of Paid Sick and Safe Time.
25 days of vacation time and 5 personal days, prorated based on date of hire.
10 annual paid U.S. observed holidays.
401(k) with a company match.
Deferred compensation for eligible roles.
Fitness reimbursement or on-site fitness facilities.
Tuition reimbursement eligibility.