Management Analyst (Travel Management Analyst)

Defense Contract Audit Agency•Fort Belvoir, VA

About The Position

The Management Analyst analyzes the efficiency, effectiveness, and internal controls of the agency’s travel operations and advises management on improvements to work processes, financial procedures, service performance, and training. The role leads travel-system change management and lifecycle documentation for software updates, derives trends from incomplete data, and presents and defends actionable analytical briefings to Branch and Division leadership. The position plans and conducts studies of agency travel workflows, adapting evaluative techniques and criteria to measure operational productivity, resolve systemic bottlenecks, and improve program effectiveness across headquarters and directorates. It evaluates financial controls and audit reports involving travel vouchers, unliquidated advances, and delinquent accounts to identify systemic weaknesses, mitigate improper payments, and resolve travel debt. The analyst applies the Joint Travel Regulations (JTR), DoD Financial Management Regulations (DoD FMR), and other travel regulations to resolve complex Defense Travel System (DTS) routing, voucher, and entitlement actions. The role also oversees Government Travel Charge Card (GTCC) administration and formal delegated program governance. This is a federal position that may be eligible for situational telework, subject to agency policy and supervisor approval.

Requirements

Must be a U.S. citizen, verified through E-Verify.
One year of specialized experience at the GS-11 or equivalent level, documented in the resume.
Specialized experience must include adapting analytical and evaluative techniques to assess and improve travel program workflows, workload, processing, and system errors; or applying statutory authorities to oversee or sustain travel systems such as DTS; or using methodologies to guide system lifecycle documentation and change management and assess complex or incomplete travel and financial records to make recommendations and brief management.
Meet applicable time-in-grade, qualification, and other requirements within the stated timeframe.
Pass a drug test if assigned to a drug-testing-designated position; random testing may apply in specified circumstances.
Successfully complete the required personnel security investigation. Critical-sensitive positions require eligibility for Top Secret clearance; special-sensitive positions require eligibility for Top Secret/SCI and a random counterintelligence-scope polygraph.
Education cannot substitute for specialized experience at this grade level.

Nice To Haves

Proficiency in qualitative and quantitative analytical techniques to measure and resolve agency-wide travel workflow deficiencies.
Experience applying JTR and DoD FMR to travel-system sustainment, debt processing, and GTCC compliance.
Experience managing change management and lifecycle documentation for travel capability deployments.
Ability to develop actionable solutions from incomplete or conflicting data and deliver and defend strategic recommendations to leadership.

Responsibilities

Analyze the efficiency, effectiveness, and internal controls of agency travel operations and advise management on process, financial procedure, service performance, and training improvements.
Lead travel-system change management and lifecycle documentation for software updates.
Derive critical trends from incomplete data and deliver and defend actionable analytical briefings to Branch and Division leadership.
Plan and conduct studies of agency travel workflows, adapting evaluation techniques and criteria to measure productivity, resolve bottlenecks, and improve program effectiveness across headquarters and directorates.
Evaluate financial controls and audit reports concerning travel vouchers, unliquidated advances, and delinquent accounts to identify systemic weaknesses, mitigate improper payments, and resolve travel debt.
Apply JTR, DoD FMR, and travel regulations to resolve complex DTS routing, voucher, and entitlement actions.
Oversee Government Travel Charge Card administration and formal delegated program governance.