Analyst/Trainer

TEKsystems • Winston-Salem, NC

8h • $45 - $55 • Hybrid

About The Position

This role provides hands-on coaching and technical guidance to help users refine requirements, troubleshoot issues, and move their projects forward. The focus is on helping Champions and their coworkers deliver, share, and support their own Copilot, agent, automation, and analytics initiatives—not building solutions on users’ behalf. The person will also explain where product or platform boundaries exist and why.

Areas of support, in priority order, include Microsoft 365 Copilot features and first-party agents; M365 Copilot Agent Builder; Copilot Studio; Power Automate; and Power BI Copilot. The position is hybrid in the Triad area of North Carolina, based in Winston-Salem. It is a contract role. The listed pay range is $45.00–$55.00 per hour, with individual compensation depending on qualifications, skills, experience, job knowledge, location, internal equity, and other job-related factors.

Requirements

• Skills in Copilot.
• Requirements gathering.
• Business systems analysis.
• Technical analysis.
• Business analysis.
• DAX.
• Copilot in SharePoint.

Nice To Haves

• Training and development.
• Instructional design.

Responsibilities

• Coach users on discovering and adopting Microsoft 365 Copilot built-in capabilities, including Researcher, Analyst, scheduled prompts, notebooks, Copilot Pages, and other first-party agents and experiences.
• Guide users in building, publishing, and sharing no-code agents with M365 Copilot Agent Builder.
• Help users develop more advanced agents in Copilot Studio, including enterprise integrations, automation, and governance requirements.
• Help users design, troubleshoot, and enhance business-process automations and workflows in Power Automate.
• Help users create reports, analyze data, generate insights, and explore information using natural language with Power BI Copilot.
• Help users refine requirements, troubleshoot issues, and bring projects to completion through hands-on coaching and technical guidance.
• Explain platform boundaries and help Champions and coworkers successfully deliver, share, and support their own Copilot, agent, automation, and analytics initiatives.

Benefits

• Medical, dental, and vision coverage, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
• Voluntary life and AD&D insurance for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Savings Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off/leave, such as PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Education Level: No Education Listed