Analyst, Marketing- Transpacific Eastbound BCO

Ocean Network Express•Richmond, VA
•Hybrid

About The Position

The Analyst, Marketing – Transpacific Eastbound BCO evaluates data, analyzes performance, solves problems, and makes recommendations to support TPEB marketing and yield management strategies. The role also executes these strategies through pricing activity, regional target monitoring, customer performance evaluation, and service contract maintenance. It requires sound judgment and timely decision-making, including anticipating and clarifying business needs, defining issues, making recommendations, and implementing solutions. The position reports to the Regional Marketing Manager TPEB and works with regional sales teams, North American and Asia teams, and customer service, documentation, and operations groups. The role supports pricing, account performance, service recovery, and route-cost decisions. The position follows a hybrid schedule, with three days in the office and two days remote each week.

Requirements

  • At least 2 years of container shipping industry experience.
  • At least 2 years of trade or pricing analyst experience.
  • Fundamental and mathematical analysis skills.
  • Ability to envision, strategize, and capitalize on opportunities.
  • Financial and commercial acumen.
  • Ability to react quickly to market changes and make timely decisions to improve business results.
  • Ability to multitask and prioritize while remaining detail-oriented.
  • Sound decision-making and problem-solving skills, including the ability to resolve complex issues using logical and analytical methods.
  • Ability to communicate and work effectively with all levels of internal management and staff, as well as outside vendors.
  • Proficiency in Microsoft Excel and Word.
  • Advanced knowledge of Excel pivot tables and formulas.
  • Ability to adapt to Google Apps, including AppScript.
  • Active use of, or demonstrated understanding of, Gemini and NotebookLM.
  • Strong business acumen.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Negotiate and maintain ONE TPEB BCO service contracts.
  • Assist in administering guideline rates in coordination with North American Marketing Management.
  • Produce, maintain, and analyze departmental reports and statistics.
  • Monitor negative-margin cargo and take action to eliminate it.
  • Monitor and measure assigned-region account performance and take corrective action; communicate corrective actions to North American regional sales staff when necessary and proactively address poor customer results.
  • Direct regional sales teams in creating and executing promotional cargo opportunities to meet the business plan.
  • Address bill-of-lading rating issues with relevant documentation teams in North America and Asia.
  • Assist customer service, documentation, and operations teams with interpreting tariffs and service contracts or rate agreements.
  • Provide operational support and facilitate service-recovery evaluation and approval.
  • Perform exception management in accordance with established SOPs.
  • Assist with route-cost and alternate-route analyses to minimize cost and maximize vessel utilization.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) plan
  • Hybrid working arrangements
  • Opportunities for internal movement and advancement
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