Analyst II Infrastructure Services

DXC Technology•Cockeysville, MD

1d•$39,800 - $68,300

About The Position

The Analyst II Infrastructure Services role provides foundational technical support for infrastructure services and assists with routine tasks, projects, and assignments. The analyst participates in basic monitoring and routine troubleshooting of infrastructure systems, collaborates with team members on infrastructure challenges and daily operations, and supports the creation and maintenance of infrastructure documentation. The role encourages continued technical development through on-the-job experience, a willingness to learn, and adherence to established infrastructure service delivery practices and standards. The position typically requires at least two years of relevant work experience, experience in infrastructure technology analysis, and data analysis and technical knowledge. A relevant bachelor's degree or an equivalent combination of education and experience is required. An advanced degree and relevant certifications are preferred. The estimated compensation range is $39,800–$68,300. Full-time hires are eligible for DXC's benefits program. The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Requirements

Bachelor's degree in a relevant field or an equivalent combination of education and experience.
Typically, 2 or more years of relevant work experience.
Proven experience in infrastructure technology analysis.
Proficiency in data analysis and technical knowledge.
Continuous learner who stays abreast of industry knowledge and technology.

Nice To Haves

An advanced degree in a relevant field.
Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate.

Responsibilities

Provide foundational technical support for infrastructure services and assist with routine tasks.
Assist with infrastructure projects and assignments.
Participate in basic monitoring and routine troubleshooting of infrastructure systems.
Collaborate with team members to address infrastructure challenges and daily operational tasks.
Support the creation and maintenance of infrastructure documentation.
Develop and improve technical skills through on-the-job experience.
Show eagerness to learn and gain expertise in infrastructure services.
Follow established best practices and standards in infrastructure service delivery.