Senior Specialist, Infrastructure Services Analyst

BNY Mellon•Pittsburgh, PA

About The Position

BNY is seeking a Senior Specialist, Infrastructure Services Analyst to join its Production Services Governance team in Pittsburgh, Pennsylvania. The role supports governance, oversight, and continuous improvement of BNY’s Technology Enterprise Change Management Framework and Secure Systems & Software Development Lifecycle, as well as Request for Change, Incident, Availability, and Problem Management processes. The position coordinates across Engineering, Production Services, Risk, and Audit teams to strengthen controls, maintain audit readiness and regulatory sustainability, and advance modernization initiatives. It leads executive reporting for technology risk and resiliency programs, manages technology policies and controls, oversees control assurance and risk monitoring, and coordinates remediation of identified gaps. The role also drives governance and software delivery modernization through roadmaps, automation, and AI-enabled capabilities.

Requirements

Bachelor’s degree or equivalent work experience in a related discipline, such as Engineering, Business, or Information Systems.
Typically 5–7 years of experience in technology, operations, risk, governance, audit, or control functions within Financial Services.
Strong analytical, problem-solving, and stakeholder management skills.
Ability to drive cross-functional initiatives and deliver results in a fast-paced environment.
Excellent written and verbal communication skills, including executive-level reporting.
Experience working in regulated or complex enterprise environments.

Nice To Haves

Passion for continuous improvement, automation, AI, and process optimization.

Responsibilities

Support governance, oversight, and continuous improvement of the Technology Enterprise Change Management Framework, Secure Systems & Software Development Lifecycle, Request for Change, Incident, Availability, and Problem Management processes.
Coordinate across Engineering, Production Services, Risk, and Audit teams to strengthen control effectiveness, audit readiness, regulatory sustainability, and modernization initiatives.
Lead executive reporting for enterprise technology risk and resiliency programs and partner with senior technology leaders to support decision-making through forums, councils, and communications.
Manage the lifecycle of technology policies, standards, procedures, and controls, ensuring alignment, traceability, and compliance.
Oversee control assurance and risk monitoring, including RCSA execution, control performance oversight, compliance validation, and remediation of control gaps and operational risks.
Coordinate remediation efforts, validate control effectiveness, and advance scalable governance practices to improve audit readiness and control effectiveness.
Lead modernization initiatives across governance, risk, and software delivery by developing roadmaps and using AI-enabled capabilities and automation to improve efficiency and resiliency.