Senior Specialist, Infrastructure Services Analyst
About The Position
BNY is seeking a Senior Specialist, Infrastructure Services Analyst to join its Production Services Governance team in Pittsburgh, Pennsylvania. The role supports governance, oversight, and continuous improvement of the Technology Enterprise Change Management Framework and related technology processes, including Secure Systems & Software Development Lifecycle, Request for Change, Incident, Availability, and Problem Management. The position coordinates across engineering, production services, risk, and audit teams to strengthen controls, support audit readiness and regulatory sustainability, and advance modernization initiatives. It leads executive reporting for enterprise technology risk and resiliency programs; manages technology policies, standards, procedures, and controls; and oversees control assurance, risk monitoring, RCSA execution, compliance validation, and remediation. The role also develops modernization roadmaps and uses automation and AI-enabled capabilities to improve control effectiveness, efficiency, and resiliency. BNY describes its culture as focused on employee growth, innovation, and technology-driven collaboration. Compensation and benefits are described as competitive, with eligible employees potentially able to participate in incentive and benefit plans, subject to applicable terms and position eligibility.
Requirements
- Bachelor’s degree or equivalent work experience in a related discipline, such as Engineering, Business, or Information Systems.
- Typically 5–7 years of experience in technology, operations, risk, governance, audit, or control functions within Financial Services.
- Strong analytical, problem-solving, and stakeholder management skills.
- Ability to drive cross-functional initiatives and deliver results in a fast-paced environment.
- Excellent written and verbal communication skills, including executive-level reporting.
- Passion for continuous improvement, automation, AI, and process optimization.
- Experience working in regulated or complex enterprise environments.
Responsibilities
- Support governance, oversight, and continuous improvement of the Technology Enterprise Change Management Framework and SSSDL, RFC, INC, AVL, and PRB processes.
- Coordinate across Engineering (Infrastructure, Development, Testing, and Architecture), Production Services, Risk, and Audit teams to strengthen control effectiveness, support audit readiness and regulatory sustainability, and advance modernization initiatives.
- Lead executive reporting for enterprise technology risk and resiliency programs and partner with senior technology leaders to support decision-making through forums, councils, and communications.
- Manage the lifecycle of technology policies, standards, procedures, and controls, ensuring alignment, traceability, and compliance.
- Oversee control assurance and risk monitoring, including RCSA execution, control performance oversight, compliance validation, and remediation of control gaps and operational risks.
- Coordinate remediation, validate control effectiveness, and advance scalable governance practices through automation.
- Lead modernization initiatives across governance, risk, and software delivery by developing roadmaps and applying AI-enabled capabilities and automation.
Benefits
- Competitive compensation and benefits.
- Wellbeing programs and flexible global resources and tools.
- Generous paid leaves, including paid volunteer time.
- Eligible employees may participate in an annual discretionary incentive award.
- Eligible employees may enroll in a 401(k) plan.
- Eligible employees may participate in company-sponsored medical, dental, vision, and basic life insurance plans for themselves and eligible dependents.
- Eligible employees may receive paid time off benefits, including vacation and sick time, depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
