AMER Sales Strategy and Operations Manager
About The Position
The AMER Sales Strategy and Operations Manager consults with sales leaders on regional, territory, and go-to-market sales growth strategies, and leads annual sales planning for the largest territories. The role supports cross-functional programs and projects aimed at improving sales productivity, develops measures to evaluate their effectiveness, and identifies trends and long-term improvement opportunities. The manager oversees quarterly reporting and dashboard production, designs dashboards within company reporting systems, and conducts modeling and sensitivity analysis to inform management decisions. The role also drives improvements and automation in sales operations processes, advises territory sales leaders on process improvements, manages cross-functional system integration and upgrade projects, and applies Lean and Six Sigma methods. The position provides broad sales operations support, investigates escalated issues, responds to sales-team inquiries, and considers upstream and downstream effects of proposed process changes.
Requirements
- Bachelor's degree required.
Nice To Haves
- 7+ years of experience preferred.
Responsibilities
- Consult with sales leaders on regional, territory, and go-to-market sales growth strategies.
- Engage territory or regional senior management to identify and prioritize key sales programs.
- Work with support functions such as CSM, SE, and SA as needed.
- Lead regional or go-to-market annual sales planning processes for the largest sales territories, including segmentation and targeting, forecasting, quotas, territory design, and account planning.
- Collaborate on cross-functional programs or lead projects to improve sales productivity.
- Define measures for evaluating project effectiveness and impact.
- Identify trends and develop long-term recommendations for improvement.
- Manage quarterly reporting and dashboard production.
- Design and enable dashboards within company reporting systems for parts of the sales process.
- Oversee modeling and sensitivity analysis and use the outcomes to guide management decision-making.
- Identify and implement opportunities to improve or automate sales operations processes, including work within the largest territories in the sales region.
- Advise sales leaders in the largest territories on process improvements and drive implementation.
- Manage cross-functional teams on system integration and upgrade projects.
- Apply Lean and Six Sigma methodologies to minimize waste and variation.
- Support the sales organization on sales operations matters.
- Investigate escalated issues, respond to sales-team inquiries, and ensure issue and error resolution.
- Consider upstream and downstream impacts of proposed sales operations process improvements.
Benefits
- Employee Assistance Program.
- Health or healthcare insurance coverage.
- Life insurance.
- Disability insurance.
- Voluntary or optional benefit plans.
- Retirement plans, including employer contributions where applicable.
- Paid time off, vacation or personal time, and paid holidays.
- Bonus eligibility.
- Equity may be offered depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
