Sales Strategy and Operations Manager

Box•Redwood City, CA

8h•$121,500 - $152,000•Hybrid

About The Position

Box is seeking a strategic, analytical, and highly motivated Manager, Commercial Sales Strategy and Operations to support its Commercial Sales business and help shape go-to-market operations across Demand Generation, SMB, Mid-Market, and Online Sales. The role partners closely with Sales and Marketing leaders to build an efficient, data-driven revenue operation, supporting work across the funnel from top-of-funnel and product-led growth through SMB and Mid-Market deal execution. The position brings structure to complex business questions and processes, supports forecasting, pipeline monitoring, and planning cadences, and develops analyses and recommendations for leadership decision-making. The successful candidate will understand SaaS sales mechanics, translate complex data into actionable insights, communicate effectively with senior stakeholders, and use practical AI-driven workflows to improve productivity and analysis. Box expects employees to work from their assigned office at least three days per week.

Requirements

4–6 years of experience in Sales Operations, Revenue Operations, GTM Strategy, Investment Banking, or Management Consulting.
Demonstrated understanding of sales and revenue mechanics, including pipeline generation, forecasting, conversion, sales capacity, and performance management.
Exceptional analytical rigor and ability to translate complex datasets into clear, executive-level narratives.
Foundational understanding of CRM architecture, such as Salesforce, and key SaaS company metrics.
Strong baseline fluency in AI and practical understanding of using emerging AI tools to improve day-to-day efficiency and analysis.
Ability to build structured frameworks, identify root causes, and drive measurable execution in ambiguous or broken processes.
Ability to communicate clearly with senior stakeholders, ask thoughtful questions, influence without formal authority, and build alignment across teams.
Ownership, urgency, sound judgment, an objective and data-backed perspective, and reliable follow-through.

Nice To Haves

Experience in SaaS or technology.
Experience supporting high-velocity sales segments, particularly Mid-Market and SMB.
Familiarity with Product-Led Growth (PLG), Demand Generation, and handoffs between Marketing, Product, and Sales.

Responsibilities

Establish and manage operational cadences, including weekly forecasting, pipeline reviews, and Quarterly Business Reviews; drive consistent reporting, preparation, and follow-through across Commercial teams.
Develop analyses and recommendations for territory design, account prioritization, capacity planning, and resource allocation.
Connect insights across Demand Generation, PLG activity, and sales execution; identify causes of performance gaps and customer friction and help design scalable operational, analytical, and tooling solutions.
Own recurring reporting and ad hoc analysis to track business performance and pipeline health, translating complex data into actionable insights for leadership.
Analyze the buyer journey and sales funnel to identify bottlenecks and improvement opportunities; help implement workflows that reduce friction and improve sales velocity, win rates, and conversion efficiency.
Partner with Commercial Sales, Marketing, Strategic Finance, and other stakeholders to align on shared OKRs, standardized metrics, and coordinated go-to-market motions.
Translate ambiguous business questions into structured analyses and frameworks, and partner with Sales and Marketing leaders to turn recommendations into practical programs and initiatives.
Identify and help operationalize practical AI-driven workflows across the Commercial funnel to improve productivity, automate routine tasks, and surface insights into sales and marketing performance.
Build trust with Sales and Marketing leaders through high-quality work, clear communication, and consistent follow-through.