Ambulatory Solution Adoption Project Manager

Waystar • Duluth, GA

3d

About The Position

The Strategic Project Manager is responsible for successfully implementing Waystar solutions by leading both the Waystar team and the client project team. The engagement spans the sales transition to implementation, moving the solution into production, and transitioning the solution and client to the Waystar Enterprise Support Team. The role requires developing or applying knowledge of Waystar’s business, industry, and operations, including healthcare billing requirements, reimbursement, enrollment, and patient billing and payments. The position offers the opportunity to interact with large, successful healthcare enterprise organizations in the U.S.

Requirements

• Bachelor’s degree required.
• Exceptional critical-thinking and analytical skills.
• Healthcare billing or healthcare operations experience required.
• Excellent organizational skills and ability to manage multiple projects concurrently.
• Excellent written and oral communication skills, including the ability to clearly communicate implementation results to team members, clients, and vendor partners.

Nice To Haves

• Institutional and provider billing knowledge preferred.
• Project management experience working with large healthcare organizations preferred.

Responsibilities

• Oversee and manage all aspects of project implementation, including product solutions and associated revenue.
• Understand and support client project success criteria and goals.
• Define and communicate project plan updates to the Waystar team and client project manager.
• Manage project status, issue lists, and risk management reporting.
• Serve as the primary client contact for project and milestone issues.
• Coordinate Waystar project team resources and deliverables.
• Deliver monthly internal project status reports.
• Coordinate monthly strategic review sessions with the client and Waystar leadership.
• Document client setup information and details for the Transition Document.
• Perform other duties or projects assigned by management within the area of responsibility.

Benefits

• Competitive total rewards, including base salary and bonus if applicable.
• Customizable benefits package, including three medical plans with a company Health Savings Account match.
• Generous paid time off for non-exempt team members, starting at three weeks, plus 13 paid holidays, including two personal floating holidays.
• Flexible time off for exempt team members, plus 13 paid holidays.
• Paid parental leave, including maternity and paternity leave.
• Education assistance opportunities and free LinkedIn Learning access.
• Free mental health and family planning programs, including adoption assistance and fertility support.
• 401(k) program with company match.
• Pet insurance.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level