Ambulatory Pharmacy Technician II

Sutter Health • Berkeley, CA

2d

About The Position

Performs pharmaceutical procedures for medication preparation and distribution to support safe, effective, and cost-efficient medication therapy. Uses sound judgment and developed clinical skills to provide timely pharmaceutical support for patients’ plans of care. Follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety. May perform specific procedures and/or orient other staff.

In a fast-paced specialty pharmacy, the technician supports specialty medication prior authorizations and patient financial assistance, helps maintain accreditation and regulatory compliance, manages cold-chain packaging and shipping, and assists with patient adherence and care coordination. The role also supports medication inventory management and collaborates with pharmacists, providers, and pharmacy team members to provide seamless patient care and improve workflows. The position involves frequent interaction with patients and healthcare professionals and adherence to regulatory standards.

Requirements

• Graduation from an accredited Pharmacy Technician program, or meeting Board of Pharmacy requirements to obtain registration.
• One year of recent relevant experience.
• One of the following credentials: Registered Pharmacy Technician (PHRMTECHR), Pharmacy Technician (PHARMT), Certified Pharmacy Technician (PHARMC), or Pharmacy Intern (PHARMI).
• Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
• Knowledge of different pharmacy practice settings, including narcotic delivery and procedures.
• Ability to identify and use pharmaceutical and medical terms, abbreviations, and symbols commonly used in medication prescribing, dispensing, and recordkeeping.
• Basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, DHS, DEA, FDA, and USP.
• Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time-management and organizational skills, including the ability to prioritize assignments, follow standardized operating procedures and scientific methods, achieve objectives, and meet deadlines.
• General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC.

Responsibilities

• Process and submit prior authorizations for specialty medications and follow up with payers to expedite approvals.
• Assist patients in obtaining financial aid, including copay cards and grants, and liaise with pharmaceutical manufacturers and assistance programs.
• Ensure compliance with accreditation standards such as URAC and ACHC, and collaborate with the quality assurance team on documentation.
• Manage cold-chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
• Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
• Assist with medication inventory management and regular stock audits; ensure proper storage and timely replenishment.
• Collaborate with pharmacists, providers, and the pharmacy team to support seamless patient care.
• Participate in team meetings focused on workflow improvements.
• May perform specific procedures and/or orient other staff.

Benefits

• Eligible positions include a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed