Ambulatory Pharmacy Technician II

Sutter Health•Berkeley, CA

4d•$40 - $56

About The Position

Performs pharmaceutical procedures for medication preparation and distribution to ensure safe, effective, and cost-efficient medication therapy. Uses sound judgment and developed clinical skills to provide pharmaceutical support for the patient’s plan of care based on diagnosis and in a timely manner. Adheres to applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety. May perform specific procedures and/or orient other staff to the department. In this specialty pharmacy role, the technician processes prior authorizations, assists patients with financial assistance, supports accreditation and compliance activities, manages cold-chain packaging and shipping, and helps patients with adherence, refill reminders, and care coordination. The role also includes inventory support and collaboration with pharmacists, providers, and the pharmacy team to support patient care and improve workflows. The work environment is a fast-paced specialty pharmacy with frequent interaction with patients and healthcare professionals and adherence to regulatory standards. This is a full-time, day-shift position, Monday through Friday, with eight-hour shifts and rotating weekend work as needed.

Requirements

Graduation from an accredited Pharmacy Technician program, or having met Board of Pharmacy requirements to obtain registration.
One year of recent relevant experience.
One of the listed credentials: Registered Pharmacy Technician (PHRMTECHR), Pharmacy Technician (PHARMT), Certified Pharmacy Technician (PHARMC), or Pharmacy Intern (PHARMI).
Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations, and laws and regulations.
Knowledge and understanding of different pharmacy practice settings, including narcotic delivery and procedures.
Ability to identify and use pharmaceutical and medical terms, abbreviations, and symbols commonly used in prescribing, dispensing, and medication record keeping.
Basic working knowledge of legal requirements and accreditation standards, including The Joint Commission, Title XXII, Department of Homeland Security, Drug Enforcement Administration, Food and Drug Administration, and United States Pharmacopeia.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Well-developed time-management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC.

Responsibilities

Process and submit prior authorizations for specialty medications and follow up with payers to expedite approvals.
Assist patients in obtaining financial aid, including copay cards and grants, and liaise with pharmaceutical manufacturers and assistance programs.
Ensure compliance with accreditation standards, such as URAC and ACHC, and collaborate with the quality assurance team on documentation.
Manage cold-chain packaging for temperature-sensitive medications; coordinate shipping and track deliveries to ensure compliance.
Support specialty pharmacy patients with medication adherence, refill reminders, and care coordination; communicate with healthcare providers.
Assist in managing medication inventory, conduct regular stock audits, and ensure proper storage and timely replenishment.
Collaborate with pharmacists, providers, and the pharmacy team to support seamless patient care.
Participate in team meetings focused on workflow improvements.
Adhere to applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety.
May perform specific procedures and/or orient other staff to the department.