Ambulatory Pharmacy Technician II

Cencora•Town of Berlin, NY

6d•Onsite

About The Position

Cencora is seeking an experienced, onsite retail/ambulatory pharmacy technician to support a community pharmacy and its service lines for health-system and community patients. The role supports accurate processing, timely workflow progression, and consistent service delivery. It coordinates order intake, documentation review, and transaction support; maintains pharmacy records and data entry for accuracy and audit readiness; and monitors inventory support, supply movement, and material availability. The technician resolves routine service issues and escalates complex exceptions, collaborates with internal and external stakeholders to support patient and customer needs, and contributes to process improvement and standardization efforts. The position is based at 1441 N. Beckley Ave, Dallas, TX 75203. The scheduled hours are Monday through Friday, 9:00 a.m. to 5:00 p.m., with rotating Saturdays from 10:00 a.m. to 2:00 p.m. The pharmacy's hours of operation are Monday through Friday, 7:00 a.m. to 5:30 p.m., and Saturday, 9:00 a.m. to 2:00 p.m.

Requirements

High school diploma/GED or equivalent experience required.
At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
Experienced retail pharmacy technician; the position is onsite.
Customer-centric, able to multitask, accountable, agile, team-oriented, willing to learn, and receptive to feedback.

Nice To Haves

Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field.

Responsibilities

Support pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery.
Coordinate order intake, documentation review, and transaction support activities.
Maintain pharmacy records, service documentation, and data entry activities to support accuracy, traceability, and audit readiness.
Monitor inventory support activities, supply movement, and material availability.
Resolve routine service issues and escalate complex exceptions for compliant handling and timely closure.
Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
Contribute to process improvement and standardization efforts that enhance efficiency and quality controls.