Ambulatory Pharmacy Technician II

Cencora • Dallas, TX

5d • Onsite

About The Position

Cencora is seeking a motivated, agile, and customer-focused retail/ambulatory pharmacy technician to support its community pharmacy and its service lines for health-system and community patients. The role supports pharmacy service operations by maintaining accurate processing, timely workflow progression, and consistent service delivery. It coordinates order intake, documentation review, and transaction support; maintains pharmacy records and service documentation; and performs data entry to strengthen accuracy, traceability, and audit readiness. The position also supports inventory activities and material availability, resolves routine service issues, escalates complex exceptions, and collaborates with stakeholders to address service requirements and patient and customer needs. It contributes to process improvement and standardization efforts across pharmacy support services.

This is an onsite position at 1441 N. Beckley Ave, Dallas, TX 75203. The scheduled shift is Monday through Friday, 9:00 a.m. to 5:00 p.m., with rotating Saturdays from 10:00 a.m. to 2:00 p.m. The pharmacy’s hours of operation are Monday through Friday, 7:00 a.m. to 5:30 p.m., and Saturday, 9:00 a.m. to 2:00 p.m.

Requirements

• High school diploma, GED, or equivalent experience.
• At least 2 years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field.
• Customer-centric approach, multitasking ability, accountability, agility, teamwork, willingness to learn, and receptiveness to feedback.

Nice To Haves

• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field.

Responsibilities

• Support pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery.
• Coordinate order intake, documentation review, and transaction support activities.
• Maintain pharmacy records, service documentation, and data entry activities.
• Monitor inventory support activities, supply movement, and material availability.
• Resolve routine service issues and escalate complex exceptions.
• Collaborate with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contribute to process improvement and standardization efforts to enhance efficiency and quality controls.

Benefits

• Medical, dental, and vision care
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• Training programs
• Professional development resources
• Mentorship programs
• Employee resource groups
• Volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED