Amazon Brand Manager

Ballard House•Ypsilanti Charter Township, MI

1d•$60,000 - $85,000•Hybrid

About The Position

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon 3P reseller and transitioned to brand partnerships in 2023. We bring Amazon-centric operational excellence to a growing portfolio of eight and nine-figure partnerships. We’re hiring an Amazon Brand Manager to own day-to-day brand performance and execution across a portfolio of partners. This role manages brand relationships, and acts as quarterback for channel strategy, helping coordinate and integrate merchandising, advertising, content, catalog and inventory planning. You will be responsible for understanding each brand’s goals, identifying the highest-value growth opportunities, coordinating internal execution, and keeping brand partners clearly informed on progress. This is not a generic account management role. You will need to understand how Amazon actually works. A great candidate will be someone who has hands-on experience running Amazon brands, is highly organized, and is able to identify the key inputs that move a brand forward.

Requirements

2–5 years of experience in ecommerce brand management or agency account management ideally within CPG, Amazon or DTC setting
2+ years hands-on experience with Amazon Seller Central or Vendor Central
Experience managing client relationships, internal stakeholders, or cross-functional projects with clear ownership of outcomes
Strong understanding of ecommerce vs brick and mortar merchandising, listing optimization, keyword strategy, pricing, promotions, and content performance
Comfortable working with Amazon metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availability
Strong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ball
Clear written and verbal communicator who can simplify complex issues, document decisions, and keep clients and internal teams aligned
Comfortable operating in a small business environment where some systems are still being built
Thinks in ASINs, not just SKUs
Owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growth
Comfortable getting into the weeds on Amazon, not just ‘asking the team’
Prefers small biz scrappy to corporate drama and committees
Loves to win, and hates losing
Knows how to clarify the goal, identify the bottleneck, and drive the next action
Believes AI will bring tremendous leverage to the people who master it
Wouldn’t trade their reputation for a short-term win

Nice To Haves

Full insurance coming soon

Responsibilities

Own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog and logistics
Serve as the primary point of contact for brand partners, leading regular updates and strategy conversations
Collaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content and other opportunities
Identify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters most
Analyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, BSR, share of voice, inventory position, and catalog health
Run annual planning and quarterly progress meetings with brands and Ballard leadership
Stay curious and build deep working knowledge of Amazon Seller Central, ecommerce merchandising, marketplace strategy, and brand operations as the industry evolves