Sr. Manager, Amazon
About The Position
As Senior Manager, Amazon, you will own the strategy, growth, and day-to-day operation of the Amazon business. You will serve as the primary internal owner of the channel and are accountable for revenue growth, the digital shelf, forecasting, and account health. You will play a pivotal cross-functional role, partnering across the Planning, Performance Marketing, Operations, Customer Experience, and Brand teams to build a channel that is healthy, on-brand, and growth-driven. You will set the channel roadmap and direct our media partners toward clear, measurable outcomes. You thrive on solving hard problems, operate confidently in a fast-paced environment, and prioritize effectively while keeping stakeholders aligned and moving quickly. You bring an operator's command of Seller Central and a strategist's perspective on where the business can grow.
Requirements
- 5-6 years managing Amazon Seller Central and/or marketplace businesses, with a track record of driving revenue and category growth (3P experience strongly preferred)
- Experience on both the brand side and the agency side of Amazon, able to set direction for and partner effectively with specialist media partners (strongly preferred)
- Strong command of Amazon operational workflows including FBA, inventory management, catalog management, and account health
- Fluency with retail-media strategy and the ability to direct and hold media partners accountable, though deep hands-on media buying is not required
- Experience owning SKU-level forecasting and demand planning
- Proficiency with marketplace tools (e.g., Stackline, Helium10) and web analytics tools (e.g., Mixpanel, Looker)
- Strong analytical mindset with a passion for data-informed decision-making
- Hands-on experience using enterprise project management and task-tracking tools such as Asana, Jira, or Monday
- Ability to quickly understand, simplify, internalize, and communicate complex or technical concepts
- Comfortable navigating ambiguity and building new processes within a growing business
- Collaborative team player able to work effectively across all departments to meet goals and deadlines
- Exceptional organizational and project management skills, with the ability to manage multiple priorities under tight deadlines
- A positive, optimistic, can-do attitude, willing to jump in to support teammates
Responsibilities
- Own the Amazon channel strategy and its contribution to the business, setting growth targets and the roadmap to reach them.
- Serve as the primary internal owner of the Amazon business, driving revenue growth, category share, and product visibility across the channel.
- Own the Amazon digital shelf end to end (buy-box, A+ / PDP content, brand store, imagery, and organic search performance).
- Own promotional setup and execution, focusing closely on configuration of deals, coupons, pricing, and merchandising, and aligning to the retail calendar.
- Partner with and direct our partners on Amazon advertising strategy, aligning on targets and holding spend accountable to efficient, incremental performance.
- Own the Amazon forecast by SKU in partnership with Planning, managing replenishment timing, weeks of supply, and in-stock rates.
- Manage FBA inventory flow and mitigate stock-out, excess, and stranded-inventory risk.
- Manage Seller Central operations (catalog, listings, case management, account health, and compliance)
- Stay current on Amazon's evolving policies, programs, algorithm changes, and advertising and merchandising capabilities, translating new features and best practices into opportunities for the business.
- Coordinate review-generation and reputation-management programs, partnering with the Customer Experience and Operations teams on returns and fulfillment.
- Build clear visibility into on-platform performance beyond top-line sales, and select and operate the marketplace tools that support it.
- Connect Amazon insights to DTC and other channels so demand intelligence flows across the business, and communicate channel performance and priorities to leadership through regular reporting and recaps.
Benefits
- Medical, Dental, Vision, and Life/AD&D insurance
- Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program
- Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program
- Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
