AM Guest Service Expert

Marriott • Kansas City, MO

6d

About The Position

Guest Service Experts help create memorable and unique dining experiences by delivering a wide range of services. They may set tables, communicate with the kitchen, interact with and serve guests, and clean work areas and supplies, making transactions feel like part of the guest experience. They are expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and maintain a professional uniform, appearance, and communication. Other reasonable job duties may be requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• Less than 1 year of related work experience is preferred.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.

Responsibilities

• Set tables.
• Communicate with the kitchen.
• Interact with and serve guests.
• Clean work areas and supplies.
• Follow company policies and procedures and uphold quality and workplace safety standards.
• Maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED