Alternate Program Manager

Linkitall LLC•Fort Knox, KY
•Onsite

About The Position

PSCI-LIA is seeking an Alternate Program Manager for an upcoming contract supporting the Army Continuing Education Division (ACED), U.S. Army Human Resources Command. The role runs daily operations for a 16-person PSCI-LIA team and holds full Program Manager authority whenever the Program Manager is absent. It is responsible for contract reporting and data accuracy, ensuring Monthly Status Reports match records in ArmyIgnitED, JST, APT, and TEAMS. This is a Key Personnel position that will be named in PSCI-LIA’s proposal to the U.S. Army. Final qualifications, work schedule, and duties will align with the awarded contract. The position is based in an office setting at a government facility at Fort Knox and uses government-furnished computers and systems. Occasional meetings outside core hours may be needed for mission requirements. The role wears a contractor identification badge and identifies as a contractor in all government interactions. Applicants must send a resume and signed letter of intent confirming availability by 13 November 2026; PSCI-LIA will provide the letter of intent form.

Requirements

  • Bachelor’s degree from an accredited college in education, business administration or management, workforce development, or a related field, and three to five years of experience in education and training; alternatively, a master’s degree from an accredited college and at least four years of experience in training, administration, and project management in a customer-related service field.
  • Experience managing large-scale government projects and familiarity with government policies and procedures.
  • Knowledge of military personnel automation systems and ability to work in a fully digital environment.
  • Proficiency in Microsoft Office, including Excel.
  • Fluency in reading, writing, and speaking English.
  • Understanding of military rank structure, personnel classification testing, and military acronyms.
  • Ability to research and interpret Army regulations and policies.
  • Strong attention to detail, analytical skills, and time management.
  • Clear written and oral communication with government leaders and staff.

Nice To Haves

  • Prior military service.
  • Experience with Army education programs such as ArmyIgnitED, credentialing assistance, the Joint Services Transcript, or Army Personnel Testing.
  • Familiarity with government logistics procedures.
  • Project Management Professional (PMP) certification.

Responsibilities

  • Act with full authority for the contractor on all daily operations when the Program Manager is absent.
  • Manage daily operations across Office Operations, ArmyIgnitED, Army Personnel Testing, Joint Services Transcript, and Finance teams.
  • Build the Monthly Status Report and Annual Roll Up Report, reconciling every count to system transaction logs.
  • Manage requests for information, responding to priority requests within four business hours and routine requests within one business day.
  • Maintain the alert roster, prepare the daily PERSTAT by 0845, and conduct semiannual alert roster tests.
  • Coordinate leave, coverage, and cross-training to maintain performance standards during absences.
  • Support security processing, onboarding, and staff training records.
  • Track deliverables in the suspense register and flag risks to the Program Manager early.

Benefits

  • Competitive salary and growth pathways.
  • Transparent leadership with open door communication.
  • Continuous professional development and certification support.
  • Meaningful work supporting the education of Soldiers, Veterans, and Army Civilians.
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