Seamstress

David's Bridal • Greensboro, NC

8d • $15 - $19 • Onsite

About The Position

Alterations Specialists complete customer fittings and garment alterations to David’s Bridal standards and report to the Store Manager. They provide friendly, knowledgeable, technically skilled service, helping customers find the right fit and personalization for their event while contributing to the store’s customer-service and sales goals.

The role includes managing alterations, fittings, sewing, steaming, pressing, and spot cleaning; inspecting garments before delivery; supporting customer appointments and questions; and maintaining alteration-room organization, inventory processes, pricing standards, and store standards. The position also supports sales, customer-flow systems, cash-wrap processes, and the overall shopping experience.

The posting describes this as part-time work and advertises minimal weekday hours, with the option to join for weekends only. The listed starting pay range for the state where the role is posted is $15–$18.75 per hour; actual pay varies by position, location, training, experience, and internal equity.

Requirements

• High school diploma or equivalent.
• 1–2 years of prior retail experience in an apparel or specialty-store environment.
• Prior sewing experience.
• Ability to perform fittings and sewing to David’s Bridal standards.
• Ability to lift and/or move up to 10 pounds.
• Ability to perform the physical and manual tasks described in the posting, including moving around the store, using POS terminals and computers, handling garments, and communicating with customers.

Nice To Haves

• Sewing experience in a bridal and/or special-occasion production environment is preferred.
• Experience with a computerized POS system is a plus.

Responsibilities

• Welcome customers by phone, virtual chat, and in person with genuine, friendly enthusiasm; communicate clearly and adapt to customers’ needs.
• Use store systems to manage customer flow and provide a five-star customer experience.
• Maintain service levels and complete operational checklist tasks while meeting customers’ emotional and practical needs.
• Serve multiple customers at a time and contribute to the store’s customer-service goals.
• Address customer concerns, escalating or partnering with leadership when appropriate.
• Explain alteration and personalization services and how alterations can help perfect a dress for an event.
• Assist stylists with closing sales by advising customers about gown fit and customization.
• Maintain store standards and comply with the dress code policy.
• Greet and escort alterations customers to and from appointments.
• Inspect altered, steamed, and pressed garments to ensure they meet quality standards before customer delivery.
• Respond promptly to customer questions with product and service information, and build customer relationships that support satisfaction and loyalty.
• Process special-order pickups and help maintain inventory and first-quality merchandise standards.
• Ensure alteration pricing meets company standards.
• Manage alterations, fittings, sewing, steaming, pressing, and spot cleaning to company standards.
• Resolve customer-service issues promptly and in accordance with company guidelines.
• Support cash-wrap processes and accurately process transactions.
• Keep the alterations room clean and organized.
• Perform additional duties and tasks assigned by store management.

Benefits

• Competitive hourly pay
• Team bonus
• Referral bonus of $400 for each referral hired, with no limit
• Early access to pay through Dayforce Wallet
• Generous team member discount after the first pay period
• Vision care
• Supplemental insurance: critical illness, hospital indemnity, and accidental injury
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED