Alpha Chief Client & Growth Officer, EVP

State Street•Boston, MA

1d•$300,000 - $412,500

About The Position

State Street is seeking a proven commercial executive to serve as Alpha Chief Client & Growth Officer, EVP, accountable for market growth, client engagement, pipeline quality, retention, and expansion across Alpha Platform & Software. The role works closely with Sales, the Global Client Division, country heads, and enterprise business leaders to pursue the right opportunities and strengthen accountability for client and growth outcomes. The successful candidate is a revenue-owning leader who has built and scaled commercial organizations in enterprise software, asset servicing, or investment technology, and can set go-to-market strategy while engaging credibly with sovereign wealth funds and global asset managers. Alpha Platform & Software is central to State Street’s growth strategy. Its front-to-back offering unites investment servicing, data, and markets with Charles River’s front-office leadership. The Chief Client & Growth Officer turns this differentiation into revenue, driving sustainable growth and business transformation through commercial strategies that achieve revenue objectives, operational and financial metrics, and a solutions-oriented, client-centric culture delivering a differentiated One State Street experience. The role owns the global commercial strategy and revenue agenda for Alpha Platform & Software, including new-client acquisition, expansion within existing clients, retention, and profitable growth. It defines and executes the go-to-market model across asset managers, asset owners, wealth managers, and private markets clients; integrates Alpha and Charles River Development commercial organizations; establishes pipeline and forecasting rigor; and aligns coverage across State Street. The officer partners with product, implementation, and service delivery leaders to align commercial commitments with the roadmap and protect client outcomes, serves as senior executive sponsor for strategic relationships, brings market intelligence into strategy and investment planning, and builds a high-performing global commercial organization. State Street describes itself as a global partner helping institutional investors manage risk, respond to challenges, and drive performance and profitability. It is committed to an inclusive environment where employees feel valued and empowered, and offers inclusive development opportunities, flexible work-life support, paid volunteer days, and employee networks.

Requirements

Bachelor’s degree required.
15+ years of progressive commercial leadership experience in enterprise software, financial technology, or asset servicing, including significant time at the executive level.
Proven record of building and scaling a global sales, coverage, or commercial organization with full revenue accountability.
Direct experience selling complex, multi-year platform or front-to-back solutions to institutional investors.
Track record of improving win rates, pipeline quality, and client retention in a competitive market.
Experience operating as a member of a senior leadership team with board- and executive-level exposure.
Demonstrated ownership of a material revenue target and the operating discipline to deliver against it.
Executive presence and credibility with sophisticated institutional clients, boards, and consultants.
Commercial judgment on pricing, deal structuring, and profitability.
Ability to lead through a global matrix and build alignment across product, technology, delivery, and enterprise coverage teams.
Collaborative One State Street mindset that reduces fragmentation and strengthens ownership of client outcomes.
Strong risk excellence orientation, with sound judgment on client commitments, controls, and regulatory expectations.

Nice To Haves

Advanced degree preferred.

Responsibilities

Own the global commercial strategy and revenue agenda for Alpha Platform & Software, including new logo acquisition, upsell into existing Alpha clients, retention, and profitable growth.
Define and execute the go-to-market model, including segmentation, channel approach, market prioritization, and value proposition, across asset managers, asset owners, wealth managers, and private markets clients.
Lead and integrate the Alpha and Charles River Development commercial organizations, including sales, sales engineering, and client coverage, into a single coordinated motion.
Instill pipeline discipline and forecasting rigor, with clear conversion metrics, win-rate accountability, and transparent reporting to Alpha leadership and the Executive Committee.
Partner with the Global Client Division, country heads, and enterprise business leaders to align coverage, avoid channel conflict, and present One State Street to clients.
Partner with the Alpha Chief Product Officer on pricing, packaging, commercial terms, and market-fit positioning so commercial commitments and the product roadmap remain aligned.
Partner with the Head of Client Implementation and the Head of Service Delivery to protect time-to-value, reference ability, and client retention after the sale.
Serve as senior executive sponsor for strategic client relationships and represent Alpha with clients, prospects, consultants, and at industry forums.
Bring market intelligence, competitive insight, and client feedback into Alpha’s strategy and investment planning.
Build, develop, and lead a high-performing global commercial organization, strengthening talent depth across regions and setting clear performance expectations.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.