Alliances Manager North America

Natterbox Ltd•New York, NY

3d•$80,000 - $100,000

About The Position

The Alliances Manager, North America, manages and executes Natterbox’s strategic partner engagements across the US region. The role focuses on day-to-day collaboration with key partners, including Salesforce and regional systems integrators, to drive joint revenue growth, partner enablement, and go-to-market success. The manager ensures partners are engaged, equipped, and aligned with Natterbox’s regional business objectives. The role combines ongoing partner relationship management and sales activity with partner training, joint marketing initiatives, customer events, business reviews, and performance reporting. It also includes representing Natterbox at events and conducting frequent in-person partner visits. The position works closely with Sales, Marketing, Customer Success, Product, Enablement, and the Director of Strategic Partnerships.

Requirements

3–5 years of experience in a client-facing or business development role, such as technology sales, recruitment, or channel/alliances management.
A proven track record of building and maintaining strong, lasting relationships with partners or clients.
Experience planning, executing, and managing events, from large trade shows to smaller networking gatherings.
Experience presenting to varied audiences, including technical experts and senior executives.
Outstanding verbal and written communication skills, including the ability to explain complex concepts clearly and persuasively.
Strong networking ability and skill in building rapport and establishing connections.
Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.
A proactive, self-motivated, tenacious, results-oriented approach.
Confidence and effectiveness presenting and representing a company professionally at all levels.
Willingness to make onsite partner visits at least three times per week and undertake interstate travel.
Some events may take place outside working hours.

Responsibilities

Manage day-to-day relationships with key partners as the main point of contact for operational and commercial activities.
Build working relationships with partner sales, marketing, and technical teams to advance joint business goals.
Support the Director of Strategic Partnerships in managing senior stakeholder relationships at key partner organisations.
Conduct regular onsite account reviews and partner enablement sessions.
Lead sales and technical enablement activities for partners in North America.
Coordinate and deliver partner training sessions, workshops, and product updates, both in person and virtually.
Maintain and distribute current partner collateral, presentations, and sales materials.
Plan and execute joint go-to-market campaigns and customer events to generate leads and pipeline.
Coordinate with Marketing and Sales to align regional partner initiatives with Natterbox’s go-to-market strategy.
Track and report on joint sales opportunities and partner-led deals.
Prepare and lead quarterly business reviews with partners to assess performance, identify opportunities, and address challenges.
Track partner KPIs, pipeline, and revenue contribution, and provide internal reporting and insights on partner performance and market activity.
Coordinate with North American Sales, Marketing, and Customer Success teams to align partner activity with regional goals.
Work with the Director of Strategic Partnerships to share regional insights that inform global partnership strategy and priorities.
Communicate partner feedback and market insights to Product and Enablement teams.
Represent Natterbox at events and conduct partner onsite visits, including interstate travel.
Help drive partner-referral pipeline and closed-won business, influence deals through ecosystem relationships, execute joint co-marketing activities, and acquire new partners and secure partner agreements.