Alliances Manager North America

Natterbox•New York, NY

About The Position

Natterbox is seeking an Alliances Manager for North America to manage and execute strategic partner engagements across the US region. The role owns day-to-day relationships with key partners, including Salesforce and regional systems integrators, and focuses on joint revenue growth, partner enablement, and go-to-market success. The Alliances Manager will help ensure partners are engaged, enabled, and aligned with Natterbox's regional business objectives. The role involves regular partner visits, training and enablement, joint campaigns and events, quarterly business reviews, pipeline and performance reporting, and close collaboration with Sales, Marketing, Customer Success, Product, and Enablement teams. It includes interstate travel and representing Natterbox at events, some of which may take place outside working hours.

Requirements

3–5 years of experience in a client-facing or business development role, such as technology sales, recruitment, or channel/alliances management.
Proven ability to build and maintain strong, long-lasting relationships with partners or clients.
Experience planning, executing, and managing events, from large trade shows to smaller networking gatherings.
Demonstrable experience presenting to audiences ranging from technical experts to senior executives.
Outstanding verbal and written communication skills, including the ability to explain complex concepts clearly and persuasively.
Strong networking skills and the ability to build rapport and establish connections.
Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.
A proactive, self-motivated, tenacious, and results-oriented approach.
Confidence and professionalism when presenting and representing the company at all levels.

Responsibilities

Manage daily relationships with key partners and serve as the main contact for operational and commercial activities.
Build relationships with partner sales, marketing, and technical teams to support joint business success.
Support the Director of Strategic Partnerships with senior stakeholder relationships at key partner organisations.
Conduct onsite account reviews and partner enablement sessions.
Lead sales and technical enablement activities for partners in North America.
Coordinate and deliver partner training, workshops, and product updates, both in person and virtually.
Maintain and distribute current partner collateral, presentations, and sales materials.
Plan and execute joint go-to-market campaigns and customer events with partners to generate leads and pipeline.
Collaborate with Marketing and Sales to align regional partner initiatives with Natterbox's go-to-market strategy.
Track and report on joint sales opportunities and partner-led deals.
Prepare and lead quarterly business reviews with partners to assess performance, identify growth opportunities, and address challenges.
Track partner KPIs, pipeline, and revenue contribution, and provide internal reporting and insights on partner performance and market activity.
Coordinate partner activities with North American Sales, Marketing, and Customer Success teams.
Work with the Director of Strategic Partnerships to share regional insights that inform global partnership strategy and priorities.
Communicate partner feedback and market insights to Product and Enablement teams.
Attend partner onsite visits at least three times a week, with interstate travel also required.
Represent Natterbox at events, including events that may occur outside working hours.