Alarm Service Technician (NICET preferred)
About The Position
RANDALL’s Fire Services department is seeking Fire Alarm, Security, and Access Control Service Technicians and Inspectors for commercial projects in the Orlando area and throughout Central Florida. Alarm Service Technicians troubleshoot, repair, and perform preventive maintenance on alarm systems, and occasionally install them. Alarm Inspectors conduct routine inspections, testing, service, and preventive maintenance on alarm product lines and comparable systems from other manufacturers. The role involves working with low-voltage wiring and associated devices, completing inspections according to schedule, documenting inspection work on a laptop, making minor repairs and programming changes, and helping train less senior inspectors and trainees. The hourly pay rate is $30–$42. RANDALL describes its culture as focused on professional trade excellence, technical mastery, quality, craftsmanship, and long-term careers.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Ability to pass a drug screen and reference check.
- Experience using hand tools and a multimeter.
- NICET I certification required; NICET II preferred.
- At least 2 years of documented fire alarm service or inspection experience.
- Aptitude for troubleshooting systems and performing necessary repairs.
- Ability to follow verbal and written instructions.
- Ability to work flexible hours, including weekends, to meet customer requirements.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- High level of customer service.
- Ability to work well with others.
- Self-starter able to work with little to no supervision.
- Strong organizational skills, a positive attitude, and ability to learn quickly.
- Ability to lift at least 50 pounds, stand for several hours, bend, stretch, crouch, and lift as needed; respond quickly to sounds; move safely over uneven terrain or in confined spaces; recognize and respond to dangerous situations; climb ladders safely while carrying tools or items; work in extreme weather; and properly wear personal protective gear.
Nice To Haves
- Bilingual in English and Spanish (strongly preferred).
- NICET II certification preferred.
Responsibilities
- Work with low-voltage wiring and associated devices used to operate alarm, security, and access control equipment.
- Follow and maintain a structured inspection schedule.
- Input, retrieve, and archive inspection documents using a laptop computer.
- Make minor repairs and programming changes to systems being inspected.
- Provide technical training to less senior inspectors and trainees.
- Complete assigned inspections on time.
- Perform other duties as assigned.
- Troubleshoot, repair, and perform preventive maintenance on alarm systems; occasionally install alarm systems.
- Conduct routine inspections, testing, service, and preventive maintenance on alarm product lines and comparable products from other manufacturers.
Benefits
- Competitive compensation and health benefits.
- Matching 401(k) and insurance options.
- Paid time off (PTO).
- Drug-free, safety-first workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
