Alarm Monitor Technician-Part-Time

Constellis•Chantilly, VA

About The Position

The Alarm Monitor provides physical security by monitoring detection and intrusion systems, closed-circuit television (CCTV), dispatching, processing visitors, and performing administrative services. The position operates intrusion detection and fire alarm systems, radio transmitters and receivers, and telephones. It receives emergency calls, determines appropriate response units, relays requests for additional assistance, records call and message details, and maintains activity, code, and locator files. The role also maintains a daily duty log, conducts and records checks and verifications, reports suspicious activities and persons, and performs other duties as assigned. Pay is $36.00 per hour.

Requirements

Active Top Secret/Sensitive Compartmented Information clearance with full-scope polygraph before applying; current Top Secret clearance with compartmented access and full-scope polygraph.
U.S. citizenship.
At least 18 years of age.
High school diploma or GED.
Impeccable customer service skills.
Good writing skills and the ability to make decisions quickly and accurately.
Ability to function in a fast-paced environment and multitask with little assistance.
Excellent verbal communication skills and ability to interpret documents and apply rules and procedures.
Ability to write routine reports and correspondence.
Ability to maintain telephone rapport with customers at all levels.
Ability to complete assignments in a timely manner.
Ability to apply reasoning skills and document them orally, in writing, and/or in diagram form.
Ability to solve problems through completion.
Ability to work in an MS Windows-based environment, including proficiency with Microsoft Word, Excel, and PowerPoint.
Valid driver's license.

Responsibilities

Perform all duties of an Alarm Monitor.
Maintain a daily duty log.
Conduct and record various checks and verifications.
Report suspicious activities and persons.
Operate intrusion detection and fire alarm systems, radio transmitters and receivers, and telephones.
Receive fire calls by telephone or through the alarm system; question callers and observe alarm registers.
Determine the type and number of units to respond to alarms or emergencies.
Relay messages from emergency scenes, including requests for additional help and medical assistance.
Record the date, time, type of call, and destination of messages received or transmitted.
Maintain activity, code, and locator files.
Perform other duties as assigned.