Alarm Monitor Technician

Constellis • Reston, VA

2d

About The Position

The Alarm Monitor position provides physical security by monitoring a detection and intrusion monitoring system. Duties also include CCTV monitoring, dispatch, visitor processing, and administrative services. The role operates intrusion detection and fire alarm systems, radio transmitters and receivers, and telephones, and handles incoming emergency calls and related communications.

Requirements

• Possess an active Top Secret/Sensitive Compartmented Information clearance with full-scope polygraph before applying; the qualifications also specify current Top Secret clearance with compartmental access and full-scope polygraph.
• U.S. citizenship.
• At least 18 years of age.
• High school diploma or GED.
• Impeccable customer service skills.
• Good writing skills and the ability to make decisions quickly and accurately.
• Ability to function in a fast-paced environment and multitask with little assistance.
• Excellent verbal communication skills and ability to interpret documents to ensure rules and procedures are applied.
• Ability to write routine reports and correspondence.
• Ability to maintain telephone rapport with customers at all levels.
• Ability to complete assignments in a timely manner.
• Ability to apply reasoning skills and document them in oral, written, and/or diagram form.
• Ability to solve problems through completion.
• Ability to work in a Microsoft Windows-based operating environment, including proficiency with Microsoft Office (Word, Excel, and PowerPoint).
• Valid driver's license.

Responsibilities

• Perform all duties of an Alarm Monitor.
• Maintain a daily duty log.
• Conduct and record various checks and verifications.
• Report suspicious activities and persons.
• Operate the intrusion detection system, fire alarm system, radio transmitter and receiver, and telephones.
• Receive incoming fire calls by telephone or through the alarm system.
• Question callers and observe the alarm register.
• Determine the type and number of units to respond to alarms and/or emergencies.
• Relay messages from emergency scenes, including requests for additional help and medical assistance.
• Record the date, time, type of call, and destination of messages received or transmitted.
• Maintain activity, code, and locator files.
• Perform other duties as assigned.

Benefits

• Constellis offers a comprehensive total rewards package with competitive compensation and a flexible benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED