Alarm Monitor (Day Shift)

SIM&S, Inc. • Hanahan, SC

1d

About The Position

Alarm Monitors are trained to use communications equipment, including telephones, radios, and other electronic alarm signal-receiving systems. They dispatch assistance and request medical, police, or fire department support as needed. This position requires an active Secret security clearance; applicants without one should not apply.

The schedule is a day shift from 0600 to 1800, working three 12-hour shifts per week. The role requires the ability to operate communications equipment and computers, handle stressful or life-threatening situations, communicate professionally, and prepare clear and accurate reports and messages.

Employees must meet specified hearing, vision, and physical dexterity capabilities for operating audio and communications equipment, controls, and other equipment in an operations center. The employer also lists background, drug and alcohol screening, citizenship, and security-clearance requirements, and training in ESS, CCTV, and the Lenel Alarm System.

Requirements

• Must currently possess an active Secret security clearance.
• High school education or equivalency.
• Valid driver's license, proof of insurance, and favorable driving history.
• One year of general experience involving communications operations or procedures, keyboard operation, professional service-provider interactions, applying written procedures, maintaining composure under stress, writing reports or messages, and clear speech.
• One year of specialized experience operating voice radio circuits, using varied communications equipment, operating personal computers for data input and retrieval, and handling stressful or life-threatening situations similar to police, fire, or EMS environments.
• Alternatively, two years of education above the high school level may substitute for specialized experience, except for the requirement concerning personal computer equipment operation and data input and retrieval.
• Meet hearing thresholds of 20 dB or below in each ear at 500, 1000, and 2000 Hz and 30 dB or below for frequencies up to 3000 Hz; unaided or correctable hearing is acceptable.
• Possess monocular or binocular vision correctable to 20/20 (Snellen), as applicable, and be able to distinguish red, green, and blue.
• Have the dexterity and mobility needed to operate equipment controls, handle connectors and supplies, and move through the operations area and buildings without assistance.
• Favorable criminal and credit background check.
• Favorable drug and alcohol screening results.
• U.S. citizenship.

Responsibilities

• Operate telephone, radio, and other electrical or electronic alarm signal-receiving systems.
• Dispatch assistance and request medical, police, or fire department support as necessary.
• Use communications and computer equipment, including data input and retrieval functions.
• Interact professionally by telephone with the general public, Government employees, and law enforcement agencies.
• Read, understand, and apply printed procedures, orders, instructions, and training materials.
• Maintain poise and self-control under stress, including stressful or life-threatening situations.
• Compose and write clear, concise, and accurate reports and messages.
• Speak clearly, distinctly, and understandably.
• Physically operate equipment controls and related devices, including switches, knobs, dials, buttons, levers, mice, and keyboard keys.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED