Security Officer Part Time Alarm Panel Monitor

Allied Universal•West Goshen Township, PA

21h•Onsite

About The Position

As a part-time Security Officer serving a healthcare location in West Chester, Pennsylvania, you will help safeguard clients and support a welcoming environment for staff, patients, and visitors. In this dispatcher role, you will coordinate communications, monitor alarm and access-control systems, and dispatch personnel for security-related responses. The position is scheduled Saturdays and Sundays from 3:00 p.m. to 11:00 p.m. and pays $22.00 per hour. You will provide customer service while following site-specific procedures and security policies, communicate professionally by radio and telephone, maintain dispatch and incident records, and coordinate notifications and support during incidents. The role also supports regular and random patrol activity around the facility and perimeter. Applicants are subject to a background investigation and, where permitted by law, a drug screen. State or local licensing may be required. A valid driver’s license is required only for driving positions.

Requirements

Possess a high school diploma or equivalent.
Be at least 18 years of age for unarmed roles; the posting also states an age requirement of at least 21 for armed roles.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Meet any applicable state or local licensing requirements prior to employment, where required.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience.
Alarm panel experience, including monitoring, troubleshooting, and responding to alarms.
CPR/First Aid.
Access-control and badge experience, including issuing, tracking, and managing employee badges.
CPR certification; proof is requested before the start date.
Comfort using a computer or tablet, navigating software applications, and performing basic troubleshooting.

Responsibilities

Provide customer service to personnel, visitors, and vendors by following site-specific procedures and security policies at a healthcare location.
Receive, prioritize, and dispatch routine and emergency calls for service to appropriate personnel.
Maintain clear and professional radio and telephone communications.
Monitor security-related systems, alarms, and communications channels; document activities and escalate concerns according to site procedures.
Respond calmly to incidents and critical situations, coordinating notifications and support as directed.
Maintain accurate dispatch logs, incident records, and shift reports.
Support regular and random patrol activity around the facility and perimeter.