About The Position

The Alarm Monitor provides physical security by monitoring detection and intrusion monitoring systems and closed-circuit television (CCTV). The role also includes dispatch, visitor processing, and administrative services. Pay is $36.00 per hour. The position is part-time and regular. It is open to Veterans, transitioning military personnel, National Guard members, military spouses, and caregivers of wounded service members through VetJobs/MilitarySpouseJobs.

Requirements

  • Active Top Secret/Sensitive Compartmented Information clearance with full-scope polygraph before applying; the qualifications also specify current Top Secret clearance with compartmented access and full-scope polygraph.
  • U.S. citizenship.
  • At least 18 years of age.
  • High school diploma or GED.
  • Impeccable customer service skills.
  • Good writing skills and the ability to make decisions quickly and accurately.
  • Ability to function in a fast-paced environment and multitask with little assistance.
  • Excellent verbal communication skills and ability to interpret documents to ensure rules and procedures are applied.
  • Ability to write routine reports and correspondence.
  • Ability to maintain telephone rapport with customers at all levels.
  • Ability to complete assignments in a timely manner.
  • Ability to apply reasoning skills and document them in oral, written, and/or diagram form.
  • Ability to solve problems through completion.
  • Ability to work in a Microsoft Windows-based operating environment, including proficiency with Microsoft Word, Excel, and PowerPoint.
  • Valid driver's license.

Responsibilities

  • Perform all duties of an Alarm Monitor.
  • Maintain a daily duty log.
  • Conduct and record various checks and verifications.
  • Report suspicious activities and persons.
  • Operate intrusion detection and fire alarm systems, radio transmitters and receivers, and telephones.
  • Receive incoming fire calls by telephone or through the alarm system; question callers and observe alarm registers.
  • Determine the type and number of units to respond to alarms or emergencies.
  • Relay messages from emergency scenes, including requests for additional help and medical assistance.
  • Record the date, time, and type of call, and the destination of messages received or transmitted.
  • Maintain activity, code, and locator files.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Flexible benefits package.
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