Alarm/Low Voltage Technician (Offering $3,000 sign on bonus!)

Brinks Home • Kansas City, MO

4d

About The Position

Brinks Home is seeking a hands-on Alarm Service Technician to install, service, and inspect low-voltage electronic security equipment at customer sites throughout the workday. The role involves troubleshooting and repairing alarm systems, testing equipment and signals, and helping customers understand and use their systems. Technicians build and maintain customer relationships while working to ensure the system meets each customer's needs and expectations. The position offers a $3,000 sign-on bonus, paid 50% after 90 days of employment and 50% after 180 days. Low-voltage CCTV experience is highly preferred.

Requirements

• High school diploma or GED.
• Valid driver's license and a good driving record.
• Excellent customer service skills.
• Working knowledge of how an alarm system operates.
• Comfort with climbing ladders and working at heights.
• Comfort working in tight spaces such as crawlspaces, attics, and basements.
• Low-voltage license or alarm installation certification, such as NICET I.

Nice To Haves

• Low-voltage CCTV experience is highly preferred.
• Experience with alarm panels such as 2GIG, Qolsys, Ademco, GE, DSC, and DMP.

Responsibilities

• Install, service, and inspect low-voltage electronic security equipment at customer sites.
• Troubleshoot alarm-system technical problems and diagnose failures to identify needed repairs.
• Replace system components as assigned, including panels, peripheral devices, and audible or visual alarms.
• Drive to customer homes to perform service.
• Conduct a thorough walkthrough or site evaluation with customers and review the work order to confirm the system meets their needs and expectations.
• Install and test equipment to confirm proper functionality and verify the signal required to establish service.
• Demonstrate the system and provide customer education and training.
• Identify opportunities to improve system use and functionality and make recommendations to customers.
• Follow safety practices to prevent injury and property damage.
• Maintain a clean and organized workspace or job site and leave customers satisfied.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match.
• Paid time off and paid holidays.
• HSA/FSA.
• Life and AD&D insurance.
• Disability coverage.
• Maternity/parental leave.
• Mental and physical health benefits.
• Employee resource groups.
• Volunteer hours.
• Discounted equipment and monitoring.
• Employee referral program.
• Continuing education.
• $3,000 sign-on bonus, paid 50% after 90 days and 50% after 180 days of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED