Alarm/Low Voltage Technician (Offering $3,000 sign on bonus!)

Brinks Home • Kansas City, MO

6d

About The Position

Brinks Home is seeking a determined Alarm Service Technician to install, service, and inspect low-voltage electronic security equipment at customer sites. This hands-on role involves visiting customer homes throughout the workday and building and maintaining customer relationships. The technician installs and tests equipment, diagnoses and repairs system problems, educates customers, and recommends ways to improve system use and functionality. The role offers a $3,000 sign-on bonus: 50% is paid after 90 days of employment, and the remaining 50% after 180 days.

Requirements

• High school diploma or GED.
• Good driving record and valid driver’s license.
• Excellent customer service skills.
• Working knowledge of how an alarm system operates.
• Ability to climb ladders and work at heights.
• Ability to work in tight spaces such as crawlspaces, attics, and basements.
• Low-voltage license or alarm installation certification.
• NICET I.

Nice To Haves

• Low-voltage CCTV experience is highly preferred.

Responsibilities

• Install, service, and inspect low-voltage electronic security equipment at customer sites.
• Troubleshoot technical problems and diagnose system failures to identify needed repairs.
• Replace assigned system components, including panels, peripheral devices, and audible or visual alarms.
• Drive to customer homes to perform service.
• Educate and train customers, including demonstrating system operation.
• Conduct a walkthrough and site evaluation with customers to review the work order and confirm the system meets their needs and expectations.
• Install and test equipment to ensure proper functionality and verify signals required to establish service.
• Identify opportunities to improve customers’ use of their systems and recommend improvements.
• Follow safety practices to prevent injury and property damage.
• Maintain a clean, organized workspace and job site, and ensure customer satisfaction.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off and paid holidays.
• HSA/FSA.
• Life and AD&D insurance.
• Disability coverage.
• Maternity/parental leave.
• Mental and physical health benefits.
• Employee resource groups.
• Volunteer hours.
• Discounted equipment and monitoring.
• Employee referral program.
• Continuing education.
• $3,000 sign-on bonus, paid in two installments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED