Aisles Online Shopper
Hy-Vee, Inc.•Albert Lea, MN
•$12 - $14•Onsite
About The Position
Aisles Online Shoppers select and fulfill online grocery orders, choosing high-quality products from all departments and maintaining the quality and proper temperature of items throughout the process. The role involves customer service, order preparation and storage, checkout and payment processing, and preparing orders for pickup. Shoppers work in a fast-paced retail environment, often independently, while managing deadlines and multiple tasks.
Requirements
- Commitment to Hy-Vee's mission and a passion for delivering an outstanding customer experience.
- Ability to select high-quality products with attention to freshness and accuracy across departments.
- Clear, professional, and friendly communication with customers and store personnel.
- Ability to stay organized and manage multiple tasks in a fast-paced, deadline-driven environment.
- Ability to identify problems and develop practical solutions, including making product substitutions.
- Ability to work independently and complete daily workloads with limited supervision.
- Ability to frequently stand and walk throughout a shift.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greet customers warmly and assist them throughout the store.
- Accurately select online grocery orders, choosing high-quality produce, meat, and other fresh products.
- Select, scan, and bag items from all temperature zones.
- Maintain products at the proper temperature throughout fulfillment.
- Store gathered orders at the proper temperature and retrieve them promptly before customer arrival.
- Cart orders to the holding area for customer pickup.
- Lift, carry, and load groceries into customer vehicles.
- Tender customer orders through POS and process credit card payments.
- Substitute products at customer request or when items are unavailable.
- Monitor incoming online orders to ensure prompt, on-time fulfillment.
- Answer phones and emails promptly and provide helpful customer service.
- Follow the company dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks or special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
