Aisles Online Shopper
Hy-Vee, Inc.•Omaha, NE
•Onsite
About The Position
Aisles Online Shoppers select and fulfill customers’ online grocery orders with care and precision. The role involves choosing high-quality products across all departments, including fresh produce and meat, and ensuring items are handled and stored at appropriate temperatures. Shoppers work in a fast-paced retail environment, stay active, and manage their workload independently while providing friendly customer service.
Requirements
- Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.
- Ability to select high-quality products with attention to freshness and accuracy across departments.
- Clear, professional, friendly communication with customers and store personnel.
- Ability to stay organized and manage multiple tasks efficiently in a fast-paced, deadline-driven environment.
- Ability to identify problems and develop practical solutions, including making product substitutions.
- Ability to work independently and complete daily workloads with limited supervision.
- Successful completion of a pre-employment drug screen.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greet customers warmly and assist them throughout the store.
- Accurately select high-quality groceries ordered online, including fresh produce, meat, and other products.
- Select, scan, and bag items from all temperature zones.
- Maintain appropriate product temperatures throughout the fulfillment process.
- Store gathered orders at the proper temperature and retrieve them promptly before customer arrival.
- Cart orders to the holding area for customer pickup.
- Lift, carry, and load groceries into customer vehicles.
- Tender customer orders through POS and process credit card payments.
- Substitute products upon customer request or when items are unavailable.
- Monitor incoming online orders to ensure prompt, on-time fulfillment.
- Answer phones and emails promptly and provide helpful customer service.
- Follow the company dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks and special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
