Aisles Online Shopper
Hy-Vee, Inc.•Winona, MN
•$16 - $20•Onsite
About The Position
Aisles Online Shoppers select and fulfill online grocery orders with care, accuracy, and attention to product quality across all store departments. They choose fresh and other products, maintain appropriate temperatures throughout fulfillment, prepare orders for customer pickup, and provide friendly customer service. The role requires staying active, working independently in a fast-paced retail environment, and meeting order deadlines.
Requirements
- Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
- Ability to select high-quality products with attention to freshness and accuracy across departments.
- Ability to communicate clearly and professionally with customers and store personnel.
- Ability to stay organized and manage multiple tasks in a fast-paced, deadline-driven environment.
- Ability to identify problems and develop practical solutions, including making product substitutions.
- Ability to work independently and complete daily workloads with limited supervision.
- High school diploma or equivalent preferred.
- Ability to frequently stand and walk throughout a shift.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Nice To Haves
- High school diploma or equivalent.
Responsibilities
- Greet customers warmly and assist them throughout the store.
- Accurately select high-quality groceries ordered online, including produce, meat, and other fresh products.
- Select, scan, and bag items from all temperature zones.
- Maintain proper product temperatures throughout the fulfillment process.
- Store gathered orders at the proper temperature and retrieve them promptly before customer arrival.
- Cart orders to and place them in the customer pickup holding area.
- Lift, carry, and load groceries into customer vehicles.
- Tender customer orders through POS and process credit card payments.
- Substitute products upon customer request or when items are unavailable.
- Monitor incoming online orders to ensure prompt, on-time fulfillment.
- Answer phones and emails promptly and provide helpful customer service.
- Follow the dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks or special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
