Aisles Online Shopper
Hy-Vee•Marshall, MN
•Onsite
About The Position
Aisles Online Shoppers fulfill online grocery orders by carefully selecting high-quality products across all store departments, including fresh produce, meat, and pantry items. They help ensure each order is accurate, properly handled, and ready for customer pickup while providing friendly, helpful service. The role involves working independently in a fast-paced retail environment and managing multiple tasks to meet fulfillment deadlines.
Requirements
- Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer experience.
- Ability to select high-quality products with attention to freshness and accuracy across departments.
- Clear, professional, and friendly communication with customers and store personnel.
- Ability to stay organized and manage multiple tasks in a fast-paced, deadline-driven environment.
- Ability to identify problems and develop practical solutions, including making product substitutions.
- Ability to work independently and complete daily workloads with limited supervision.
- Frequently stand and walk throughout a shift.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greet customers warmly and assist them with their needs throughout the store.
- Accurately select online grocery orders, choosing high-quality produce, meat, and other fresh products.
- Select, scan, and bag items from all temperature zones while maintaining proper product temperatures.
- Store completed orders at the proper temperature and retrieve them promptly before customer arrival.
- Cart orders to the customer pickup holding area.
- Lift, carry, and load groceries into customer vehicles.
- Tender customer orders through the POS system and process credit card payments.
- Substitute products at customers’ request or when items are unavailable.
- Monitor incoming online orders to ensure prompt, on-time fulfillment.
- Answer customer phone calls and emails promptly and helpfully.
- Follow the dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks or special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
