Aisles Online Shopper

Hy-Vee, Inc.•Savage, MN

12d•$14 - $17•Onsite

About The Position

Aisles Online Shoppers fulfill online grocery orders by carefully selecting high-quality products across all store departments. The role requires attention to freshness, accuracy, and temperature control, while ensuring orders are ready on time and customers receive helpful service. Shoppers work in a fast-paced retail environment, staying active and managing multiple tasks, often independently.

Requirements

Commitment to Hy-Vee's mission and a passion for delivering an outstanding customer experience.
Ability to select high-quality products with attention to freshness and accuracy across departments.
Clear, professional, and friendly communication with customers and store personnel.
Ability to stay organized and manage multiple tasks in a fast-paced, deadline-driven environment.
Ability to identify problems and develop practical solutions, including making product substitutions.
Ability to work independently and complete daily workloads with limited supervision.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Greet customers warmly and assist them throughout the store.
Select online grocery orders accurately, choosing high-quality produce, meat, and other fresh products.
Select, scan, and bag items from all temperature zones.
Maintain proper product temperatures throughout fulfillment.
Store gathered orders at the proper temperature and retrieve them promptly before customer arrival.
Cart orders to the holding area for customer pickup.
Lift, carry, and load groceries into customer vehicles.
Tender customer orders through the POS and process credit card payments.
Substitute products upon customer request or when items are unavailable.
Monitor incoming online orders and fulfill them promptly and on time.
Answer phones and emails promptly and provide helpful customer service.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.